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January 2024 by David Pencak
Good in store shopping experience
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January 2024 by Florence Bacha
Very nice things in the store lot of varieties
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December 2023 by Mary Kovach
Always fun to shop with holiday sales
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October 2023 by Lillian T.
Do not honor their coupons and are argumentative. The only reason I gave one star is because there is nothing lower. Will never frequent the golden gate store again.
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February 2023 by Molly Mertus
This store was organized nicely and very clean.Kalyn was very helpful and encouraging while cutting fabric and helping me finding things for my first sewing project! They also shared some of their personal projects with me which was very inspiring! Hope to see their smiling face next time I stop in!
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February 2023 by Erica Kraus
My favorite JoAnns! The greatest staff; they are friendly and fun, and they know their stuff. If you need advice or ideas the staff are crafters themselves and are always happy to help or discuss your projects. Great selection of products.
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February 2023 by Mathew Tyler Jordan (ShoutHouse)
We're long past the age of having good craft and art stores. It's just fine. Michaels is slightly better and that's not saying much.
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January 2023 by michelle gil
Had to buy tags and walked around entire store. There was long line at register but it was moving quickly with 2 cashiers. A young lady approached me and asked if I needed help finding something. I explained what I was looking for and she did not say isle 17, she said follow me and took me across the entire store right to what I was looking for. Nice service. Thank you!
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November 2022 by Julie Bell
The ladies at the fabric cutting station were helpful and showed me a trick to later cut my faux fur fabric. Registers were fast and friendly. Everything was well organized making my quick trip, actually quick.
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November 2022 by sofia stamati
My mom wanted to get a job because she just moved to the USA. We met this manager, a young blonde woman, and I already forgot her name. She was all smiley and shook my mom’s hand, saying she will call us and will reach out my mom on Monday, and she with no problems will hire a woman who is learning English. She promised to call her. My mom was SO happy and waited for two weeks, but she never called. It is so hypocritical of her. If you know you won’t hire, JUST SAY SO. You will offend and upset more with that behavior rather than fake laughing and fake promising. It is disgusting and very sad. I hated to see how my mother hid her sadness, because my mother is an incredible woman and she will learn English anyway. If you are saying that you are hiring, be honest with people. No need to smile and promise, because at the end of the day you WILL look like a pathetic manager who can’t handle communications with potential employee or customer. Thanks. Never going there again.
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November 2022 by Dawn Greene
Service was great and it was easy to find my items. Love going there.
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November 2022 by Кеннет Павлович
Found some cool fabric. Most fabric extremely boring. Strange general vibes in the store.
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October 2022 by Bill Mohat
Of all the craft stores I've been in, this one had the most friendly and helpful staff. Oh.... and they are pet friendly as well! It's worth driving further to this store for the support and assistance you'll get!
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October 2022 by Deidre White
I am always disappointed with how difficult it is to maneuver through any Joann's in their electric carts. They have so much in the aisles that it's impossible to navigate. I do appreciate the selection of fabrics they have, though I wish they had more in bridal and special occasion.
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September 2022 by Autumn Jankowski
It was almost closing time and being a person with a history in retail I felt terrible that I was coming in - but I was happily surprised by the team when they welcomed me with open arms, assisted me with my questions, and were just delightful at the cash register. Fayme and Robbi made the last-minute shopping quick and easy and helped me not feel terribly guilty about shopping right before close. These team members are fantastic and must be recognized as providing EXCELLENT customer service, especially given the time of night. Thank you so much ladies for making my evening fun and sharing in some laughter. Worth the trip!Then the next day - I have to honestly give Ty & Nicole a much needed pat on the back as well - the confusion with the FolkArt paint was too much for me to handle but Ty & Nicole made it seamless and very calming.This team is a great team and should be recognized for their efforts on continuing to make crafting FUN!
