Sleep Outfitters offers a personalized approach to helping customers find the right sleep solutions. Their process begins with a conversation with an expert Outfitters to create a Personal Sleep Profile, which considers individual sleep habits, needs, and issues. Based on this profile, they tailor a custom sleep solution that fits both the customer's body and budget. Customers praise the knowledgeable and thoughtful staff, describing their experience as low pressure and enjoyable. Staff members like Wes, Stacia, Ray, Laura, and Paul are frequently highlighted for their helpfulness, professionalism, and excellent customer service. Many customers feel treated like royalty and appreciate the thorough explanations of mattress options, including Tempur Pedic and other brands. The store is also recognized for offering the best prices on mattresses and accessories. Overall, Sleep Outfitters provides a friendly, expert, and customer-focused shopping experience aimed at helping each person find the perfect sleep solution.