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February 2024 by Alexander Poliusuk
My online order was canceled with this strange message. "It looks like you changed your mind or the items in your order are no longer available. A refund will be processed within 3-5 business days."
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February 2024 by Angela Denallo
Typical craft store. Little staff but always helpful. Expensive but very thorough framing department, art supplies, stickers etc. They are starting to carry fabric and yarn, but it's limited.
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January 2024 by Sharon Biddle
Super friendly employees, well organized! My boyfriend and I will definitely be back!!!
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January 2024 by Frances Lupoe
Very helpful!
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December 2023 by Anthony T. Valvoda
Lots of craft ideas and sale prices
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November 2023 by Van
This is 1 of those places for crafty people. I am not crafty. I walk in and instantly think I can be crafty. It's a trick, my friends. $100 later, and I haven't made a thing I can show, but it was a good sale on already made stuff, so I should've just stayed in my lane. ??♀️
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October 2023 by R Nwhrt
All around it was great experience. Great sales! Great supplies of products. Then you go to check out. I was 6th in line. There were 6 more behind me when I was 4th in line. There was another associate who had been at his cash register twice and left, the last time he did turn around to do a return that he saw a lady carrying. I guess it’s a rule only one cashier. I wouldn’t go back if I was in a hurry.
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October 2023 by David Goldstein
Needed glass replaced in a frame piece. Did a great job but no one called that it had been done for a few days.
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September 2023 by Mya Brown
Found everything I was looking for and then some. Plus the employees were friendly!!!
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August 2023 by Jeremy O
Suzanne in the frame department was amazing to work with! She spent time with me helping pick out frames for 3 of my pieces. She was incredibly professional and had great ideas to help my prints really pop! I picked them up recently, on the exact day she said they would be ready and everything looks fantastic! Will definitely be coming back.
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August 2023 by Jing Wang
Good variaty of supplies, well organized store, there could be more cashiers
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August 2023 by jeremy osborne
Suzanne in the frame department was amazing to work with! She spent time with me helping pick out frames for 3 of my pieces. She was incredibly professional and had great ideas to help my prints really pop! I picked them up recently, on the exact day she said they would be ready and everything looks fantastic! Will definitely be coming back.
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June 2023 by Jake Dufresne
Bad experience. They wouldn’t even allow business coming in. I just wanted to drop off a picture to be framed. And they said they wouldn’t allow that because I would have to make an appointment to drop off an order. The beachwood location doesn’t do that, so I’m not sure why they are turning down business because they have to make an appointment. Don’t visit this Michael’s if you want to frame something. It’s just not worth it.
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May 2023 by Michelle Heinz
If you call about items that were left at the store when the cashier didn't hand you a second bag, and you call the store after you drive an hour to get home then discover the error, you're most likely to get hung up on when you call the store. Asked for a refund over the phone vecause I'm not going to drive an hour for some card store. Was denied a telephonic refund. Okay, I get it. Asked if the items could be restocked or donated and was blatantly hung up on. Definitely will not return
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May 2023 by Tabitha Stallings
I was picking up a curbside order for my sister and I believe them employees name was Suzanne. She was off and about to leave but stopped to see who I was picking up for and went inside and grabbed it for me. I truly appreciated it.