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June 2025 by Audi S
They flip-flop the hours so you don’t even know what time is your last load professionally inconsistent dryers down most of the time. I called today earlier to find out what time they closed the person who answered the phone told me 4:30 PM was the last load. I come in , the sign is on the door saying that the last load is at 4:30 and about almost at 6 o’clock, I see people coming in to load the washing machines And when I ask the Worker, she’s like oh I’m sorry there was a confusion. We have our last load at 6 PM. So they had me rushing to get here and there’s been times in the past where the manager will look over my shoulder, expecting me to hurry up and leave because they’re closing and today after I made a big deal about it , she says to me she doesn’t even know what the sign says on the door and then she walks up to the door and takes the sign off.
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June 2025 by Niza Phiri
I live in mayfield heights and while I have always loved the machines. It was very disappointing when I arrived at 7:30pm to wash and was told I couldn’t bc they take the last load at 7pm. The laundromat closes at 9pm. I understand not letting me wash if I had loads of laundry but I only had 1 load which would literally take an hour making me be done by 8:30p. The lady was rude even as she told me, “we are CLOSED” meanwhile the son said open & hours are 7-9pm. As a resident that pays high taxes this is very upsetting
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June 2025 by D. Love
My first time coming here, and the ladies working here are so nice, and helped me a lot. Showing how to get the money card, and which machines to use. Clean,and bright. I'll be back.
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April 2025 by Dee Jeffries
This is one of the better laundromats in the area.
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March 2025 by Toni
Clean and the staff is very friendly and helpful.
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March 2025 by paul delaney
1st you have to use there washer card. Other washer cards not accepted. 75% of washer dryers working. Dryers run hot 30min limit. Soap uses washer card also. Vending machines (soda chips)use cash. No atm there is a bill changer.
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May 2024 by Kayla
I like this laundromat clean, good amount of machines, and you can even build up points for a free wash! However I can’t give 5 stars because like some of the other reviewers stated when Allison is working there she is borderline rude. I came today and had to wipe a machine out which caused me to start my load a couple minutes after 4:30 and she was making smart remarks to me about it not being started I told her I had to clean out the machine which caused me to start it after and she said I could’ve used the one next to it but that one had dirt in it too. The machines are usually clean but not while she was working. If Ms.Allison wants everyone out on time so she can go home she should clean the machines out and have them readily available for the paying customers instead of spending time harassing us about what time it is, as I’ve heard her do to others while I’m there as well! Please note other staff members have always been very friendly and helpful it’s just her.
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May 2024 by Robert Hurt
Half the dryers are broken so instead of 1hr to wash one load and dry it's going on 2hrs
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May 2024 by Char B
My favorite laundromat! Super clean, great staff
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April 2024 by debbie dejesus
I come here every single week. I have zero issues with any of the other attendants. EXCEPT for when the african American woman works. First of all, since I come here often, I know the rules. I am aware that the last load needs to be in and STARTED by 4:30 on certain says. The last time I encountered this woman, I walked thru the door at 4:25 and she turned me away, even though I could have gotten my clothes in the washer in 5 min…okay. But today Im going to formally complain because Im tired of her attitude. No one else acts like this but her. Today, I walk in at 4:18. The first thing this attendant does was tell me to hurry up and get the clothes in…..I walk over to the machine to add money on the card like I do every single week unassisted.. here comes this woman TELLING me she was going to help me with the card machine. I sternly tell her NO THANK YOU! I am able and I did not ask for help…..go put my clothes in the washer but I needed a big washer for my blanket….just to notice this woman has the entire right side of the laundry mat closed off…..no big washers available at all. ? Well I ended up waiting until one was done, which my blanket ended up going in that washer AFTER 4:30 but thats too damn bad!! You want us to comply but there are not even enough washers available! This employee over all just has a bad attitude and I do not like coming when she is working!! I have zero trouble with the mom and daughter who work here! They actually show people grace. Ive even seen them make an exception here or there and let ppl know wash who may have been a few minutes late. They are there till 6 oclock anyway. It wont hurt you to be alittle kinder.
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March 2024 by Paul Li
It is clean. The staff was not as friendly as I would expect, but I don't need assistance as I am familiar with their operations. it is very convenient to me since I don't live far from it. I usually go there when I have bulky or heavy items that my washing machine is not really equipped to handle them.
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February 2024 by SunDa Simmons
I LOVE THIS LAUNDRY MAT! IT'S CLEAN.
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February 2024 by Cruz Rebeca
I drove 20 mins to this laundromat because I love the area, and the facility. When I get there at 6:40pm; they told me that I can’t wash; that cut off time for washing is 6pm. I was planing on doing a big load machine that takes 30 mins and the dryer takes 20-30, that leaves me being done before 8pm. This fact should be publicized somewhere on google maps so others can be aware, like myself.
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December 2023 by Willem Ekels
Despite the hours listed online the location appears to have no problem with closing early without concern for the customers.
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October 2023 by B. A. Brooks
Today was my first visit. This laundromat is clean and all machines work well!!! The hot water is hot and the drys are hot as well. The staff is friendly and helpful.
