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February 2024 by Stacy Kitay
I waited more than a half hour in the print department. I was there first and the associate pushed me aside!!! Very unhappy!!! Then I was told a printer was down and the lady who arrived AFTER me had her job done on a printer that was available. I don’t appreciate being lied to.
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January 2024 by Michelle
Used the print service for a Canva design- my order was ready SUPER fast, and the employee at the print center was friendly at pickup. Will absolutely use their services again!
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January 2024 by Michele Oblak
Staff attentive and helpful! Walk in scan/copy Equipment always in great working order!Thanks all!
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December 2023 by Alan Phifer
Print Department...Poor, unacceptable service, follow up, and sharing of accurate information about services. I see them trying to be attentive to customer needs, so I'd have to blame management for poor training, or maybe lack of proper training staff. I would not necessarily blame the very young kids who work there. They seem a bit overwhelmed. I have had good experiences in the past.
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December 2023 by Yuliia Mendaliuk
If you need to print something look for Ryan to get an excellent service and best advice on the print. Appreciate a great work!
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December 2023 by sheila nihal singh
I usually have had a good experience at the UPS stores. But, this looks like this agency not being a UPS store but perhaps staffed by Staples or Amazon?Firstly, whoever it was attending the counter did not know his job! He was not just slow, he was rude.I gave him my prepaid labeled package to be scan and give me a receipt. He told me since it wasn't an Amazon package I would have to go to a UPS Store. I tried telling him that it was not correct & pointed out that the sign says 'UPS', he insisted I had to go to a UPS Store. Eventually, since i did not leave, he asked his co-worker who asked me not very pleasantly what I needed. The agent who attended began telling me that he didn't like my tone & his co-worker was very confrontational as much as to tell me i was a nuisance. All in all, it was not a pleasant visit. Whether or not this is a UPS or a Staples issue, I don't know. But, for whatever it is worth, I thought I have to let you know.Besides this, the line was piling up and though there were 3 people on duty, they left the one person who did not know what he was doing to attend the counter, thereby making us wait longer than needed.If there is one Store I need for UPS, this is not where I would go or recommend.
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December 2023 by Tatiana I
Wonderful service! Very helpful people. Seth, the supervisor at the copy center, went out if his way to help. Thank you!
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November 2023 by Melissa Prochko
Let me just start by saying the marketing/print team here is the best! I recently got married and had a handful of stuff printed out in a time crunch, the team leader of the department was tech savy and very knowledgeable of how I needed to get my documents printed from my laptop to the printers. Whenever I needed anything printed the team was always hustling to get the job done. I HIGHLY recommend this Staples location.
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October 2023 by Tees by KB
I went to this location this morning to have something printed in color with premium paper. I forgot to get the young ladies name that assisted with, but she has a really pretty nail design. Anyway, she was very helpful, knowledgeable, and most importantly courteous. She didn't rush me, she suggested things so that my prints would come out with great quality. She even had my order ready way ahead of the given pickup time.
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September 2023 by D “Queen” Hatcher
Staff was very helpful with returning my Amazon purchase.
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July 2023 by Destiny Martinez
Polite staff. Quick passport photos!
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July 2023 by Lr BNoir
Highly recommend the Mayfield Hts location. My prints were ready in record time. Employees were kind and professional.
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May 2023 by Alexandra Dellas
I went in earlier tonight to print off two items (forty color copies of each). It was a successful night, the two men working in the copy center area were beyond helpful. They helped me resize one of my documents, showed me a proof and then completed the project quickly. Honestly, best customer service I’ve had at any type of office center supply store. Thanks to both of those guys that made the experience awesome!
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May 2023 by Edwin Mayes
Hardly no customers in the store, and the two male employees just stood around eating and not engaging with customers. I'm surprised the service was so bad.
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January 2023 by Zachary D.
i was trying to get a gaming chair and the cashier said it would be 133$ with tax and then it said 145$ i think the cashier is a hole and should be fired.