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November 2023 by Melissa Doeing
Best experience at a Take 5. Will definitely go back to this Mayfield location. The young man that helped me was helpful but not a know-it-all and didn’t speak down to me. He offered too-off service to follow up on an issue I was having w coolant. And fast!
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November 2023 by Paul Levand
Curtis was our guy that took care of us and he was great. We were the last ones in the door at the end of the day and he was absolutely wonderful.Mayfield Hts Ohio.Service: Oil change
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November 2023 by Roman Zukin
Friendly People and fast service but whoever did my oil change removed my undercar shield and never put it back on. When I called they said they will get me a new one and its been 3 weeks since they promised me one. I went to a dealership they had it in stock
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November 2023 by Kaz Himes
Quick service. Nice peopleWas in and out.Update: Right after, noticed that oil was leaking right after I left. Went to get it looked at and they said someone used the wrong kind of gasket. Still leaking oil. Will update when it gets fixed.
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November 2023 by Krystal Farragher
Curt was very nice along with the other men working with him. Had a great experience, they were quick and had great customer service! Thanks
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November 2023 by heather workman
Had me pull in. Gave me water and went below n drained oil and changed filter. When he came up I said you didn’t even telll me how much. He said I’ll tell you now. What if I don’t want to pay that. He already took my oil out. Then the sticker said 400,000 miles till change. WHAT!!?? Ugh no one cares anymore.
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October 2023 by Rick Costanzo
Had a great conversation with the 2 men working on my vehicle. Extremely courteous, polite and knew their job. I was pleased.Rick Costanzo
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September 2023 by M P
The gentleman who serviced my car Christian and Elijah are awesome they explained everything to me and was very professional. Great customer service makes a big difference.
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September 2023 by Manny H.
I'm a longtime customer, and have only been to this location a couple of times.Today, they have one person working, with three different lanes open. Everyone had to wait for a minimum of one hour before they could be seen.This is a horrible representation of their company and I probably will never come back to this place. They have one guy working, which is horrible.
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September 2023 by Global T.
if I could give them a 0 I would . I recently went to get a top off on my fluids the person working on my car didn't put my coolant completely on which caused my engine to overheat and blow while I was driving on the freeway. I don't have a car my engine is blew i was suspose to recieve a call from coporate regarding my engine September 1 , 2023 It is now september 6, 2023 very unprofessional and still have no contact with anybody at the moment
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July 2023 by Makayla Bartolozzi
Elijah was on top of his game! As soon as I rolled up he immediately greeted me with a smile and offered me a water bottle. Throughout the entire oil change, he was talking and walking me through each step.I also enjoyed his playlist while I was waiting. Its nice when someone else has similar music taste. I will continue to come back and will refer him to people I know for his outstanding customer service! Thank you Elijah.Service: Oil change
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July 2023 by Mike Bilotti
(1) Excellent fast friendly service. I was in and out the door in about 10 minutes (2) They are a true oil change place, which is why they say they are the "fastest" oil change out there. And I agree 100%. The past few times I have gone to some other places I have waited over an hour, thanks to them claiming instant oil change while also offering tires, brakes, alignment, transmission services, etc. all to the people who arrived before me. This is my first time using a Take 5 location, and officially the last time I will ever use any of the other "instant" oil change places other than a Take 5.
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July 2023 by Tyrelle Kiongozi
A-1 service. I pulled up 5 minutes prior to closing and Curtis, Oscar and Darius provided exceptional services. I really appreciate everything the did for me! You guys went above and beyond!
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June 2023 by Sandro Santoli
I waited 40 minutes at the Mayfield-91 location until I got out of my car and asked about the wait. Only then was I told the attendant was the only person working there and he hadn't even started working on the second car sitting in the dock. I went to another location 5 minutes down the street. There too was only one worker but she was very thorough and tried to get me in and out quickly. So Take 5 really means take five minutes to drive to another location because in total this was an hour and a half oil change experience for me.
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June 2023 by Janelle Finnie
Impressive! Took my son with his car after getting his license. . . He was nervous and Curtis was so patient and helpful. Explained everything and took great care of him. We were in and out quickly and will be back!
