-
March 2024 by Tiffany L.
Good customer service!
-
March 2024 by ashley ###
I am very impressed, the customer service was top notch ? ,at this location the workers are so friendly and wanting to help you, this is the best ulta around ❤️. Wish I would have gotten names they where amazing and deserve recognition.
-
February 2024 by Hil W
I was excited to go here with my daughter and granddaughters...after gettin 3 bottles of Essie nail polish...had a nice selection...A sales professional saw me coming toward perfume and immediately turned her head...and acted as if she didn't hear my asking for help!...I was so turned off i didn't even get my perfume!!!The Bathroom was utterly disgusting!!! Black Mold was on the sink...Toilet paper was on the dirty floors...The floors looked as if they hadn't been mopped in a long time! I discreetly told the managers about the bathroo....one apologized...The other manager got a attitude with me..We paid for our purchase and left... Needless to say i probably wont be back...Such a shame because really like Ulta Beauty...But I also like Good Customer Service #Disappointed..
-
January 2024 by Angie Break-Bread
Buyer Beware ....Customer Service is everything! The ladies at the register were rude I clearly asked where did the line start but yet and still the person at the end of the line ended up at the register before me that's impossible with me being at the front of the line as I was told by the ladies at the register... when I had something to say about it they thought it was funny. They were Very unprofessional and I think the world should know before shopping here.
-
December 2023 by Kimberly Cummings
Great holiday sales! Purchased a coach gift box at a reasonable price! Love Ulta Beauty?
-
December 2023 by Carisa Buehner
Super clean and organized and the staff was very helpful and extremely nice!!
-
November 2023 by Christine Cawthon
Had everything I was looking for and more at a good price!
-
November 2023 by Tenia White
The staff is amazingly patient. knowledgeable, and helpful. I always thought it was a very exclusive, thus expensive store so I never went in. There was a product that I was looking for and they carried it. Needless to say, exclusive feel , Yes. Expensive, NO ....
-
October 2023 by Debra Bryda
I walked in the door to be greeted by 2 assistants willing to help me find the products I needed. No hard sell, which was nice, just the items I needed, Thank you.
-
September 2023 by Janelle Lawrence
I went into Ulta beauty today, just to browse around for make up for my birthday. I first was approached by Ashley, and I must say this young lady is an absolute GEM and a complete asset to the company. She was warm and engaging and very nice to work with. As I was waiting for Ashley to finish up with another customer, I’ve been met capital Cha. Just like Ashley, Cha is also a complete GEM! Cha is so knowledgeable and Has a great personality, and is also a complete asset to the company. It was such a pleasure to work with them both. I come from working in the retail world, and I must say that the customer service at some of the businesses nowadays are not good. I had the most amazing experience coming into this store for the very first time in quite a long time. I just wanted these two amazing, beautiful young ladies to be recognized for an amazing experience. I will be back again soon and I hope they both will be there.
-
September 2023 by Melanie Bruss
We love that there is such a large variety of high end and less expensive options!
-
June 2023 by megan mccollum
Worst customer service today. I called to see if my pickup order was ready… the lady took my name and put me on a hold. Then came back on and said if it was ready I would have gotten an email…. I called because I was DRIVING and couldn’t check on my update… it in fact was ready and I didn’t see it was ready until I got all the way HOME!!! Don’t take customers names just to not check and see if their order is ready. The lady at the pickup counter wasn’t very nice either. Talking about “well we had a line all the way to the door”… you could have said that on the phone instead of taking my name and wasting my time !!
-
June 2023 by bobbie bonner
Always out of stock, if the items that are super popular or that I like ...I guess it's good but geez
-
May 2023 by Meghan Kistemaker
I’m relatively newer to make up and jasmine was amazing and super helpful. She helped me pick out all of my shades and the right products for the look I wanted
-
February 2023 by yvonneolivia
They had there perfumes on a Securty lockdown sad when I visited other stores they don’t do this.I was looking for Donna’s hair products they were out of stock they did not have her poster in the window sad