-
November 2021 by Beth N.
I hate doing this, but attempts to contact Giant Eagle mgmt have failed. I have to suggest that when you shop at giant eagle in Mayfield Heights you shop defensively. That means check dates, check your product even if the date is acceptable, check for mold on bread and cheese. In addition the store is pretty dirty. Just be careful what you buy and how you serve it to your family
-
November 2021 by Llll A.
I paid my utility bill at this Mayfield Giant Eagle Location. I keep getting double billed by dominion stating that my bill wasn't paid. Dominion and Giant Eagle in my experience is committing acts of Fraud. Both state that it isn't their problem or I need to call the other to fix the issue... That within itself is an issue. Pay your bills directly. Keep reciepts and if it continues take both to court. Let them explain to a judge why these issues are reoccuring repeatedly
-
January 2020 by Brent P.
Probably the most frustrating Giant Eagle in Cleveland, I come in on both Tuesday's and Weds to find only 1 lane open for check out. "use the self-check-out lanes" would be a great idea if you didn't HAVE to give your personal info and be a Giant Eagle member to even check out using the self checkout, I mean why even bother when it's an inconvenience at every turn. EVERY TURN ON A WEEKDAY AT 3pm, shop at your own risk
-
January 2020 by A B.
I have been going to this location for years and today was awful. I used Good Rx for my prescriptions which I have done for the last 7 months. But before that I was self pay no insurance and I spent thousands of dollars a year. I was also a pharmacy technician in the past. The pharmacist was rude the technician was rude. Made me wait 40 minutes to price check with Walmart (4.00 Synthroid) and then lied about price of verapamil. I am going to just switch to Walmart for my Rx and I have used giant eagle for over ten years but they seem to want to make it hard to use Good Rx and don't care that some people need Rx and they are expensive and if I can save money it's their job to honor my request for price match and Good Rx. Not to be made to feel like I am putting the pharmacist out by asking for discount pricing that is freely available through the internet.
-
December 2019 by Chris D.
Typical GE... employees go out of their way to avoid eye contact with the customers but will gladly engage with other employees. All stores are the same EXCEPT for the Solon Market District. Why? IDK - maybe the store culture is different OR the clienete is more upscale and the management/employees are aware of that. Regardless (or irregardless), I go because sometimes I just have no other choice. I wish they would invest more money on training current and new employees to be more friendly and caring - the culture of a company starts at the top. If they fail there, then that trickles down.
-
November 2019 by Elizabeth E.
Went to pick up a few things. I was in a hurry so I wanted to find items quickly. I asked three different people where the pita bread was and no one knew. One employee didn't even know what pita was. She looked to be a manager as well. I think employees should know what they carry and where it's located. Not very happy with the experience
-
October 2019 by Steve K.
Great pharmacy. Courteous. Professional. One of the best in town. Congrats to Management
-
July 2019 by Agnes I.
I was in the area so I stopped in really quickly. This is probably the CLEANEST Giant Eagle I've ever encountered; granted, I did visit early in the morning (7:45am). I had to write a review because the store was just so organized. Nothing was scattered around and everything seemed to be in its place. Service was good. I asked a store employee where the muffins were located and she directed me. I ended up not buying muffins though because I couldn't find any fresh ones. I bought 2 bananas, buttery crackers, and gum. I don't do grocery shop at Giant Eagle anymore because it is actually an expensive store but it isn't too expensive like Whole Foods. I prefer Aldi's or Lucky's Market (although Lucky's can get expensive....haha). When I do come to Giant Eagle, I like to buy snacks because those prices aren't as expensive compared to snacks at a local CVS store. Morning grocery shoppers aren't popular but a store may still get busy. This location only had one woman working at the counter when I arrived so I used the self checkout lane. A very small line was starting to form at the actual checkout lane so this location may need to hire an additional staff member. I walked down the bakery section and I also noticed just one person behind the counter. Of course, by lunch time, I'm sure more staff members will arrive to work. Overall, I had a good experience here so if you need a few items, I recommend coming here. It is located on a busy street (Mayfield Road) but the store has a parking lot. **** - 90 total reviews in 2019 - 299 total Yelp reviews - Reviewed on 19 July 2019
-
June 2019 by Paul S.
Why does this store put out rotting produce? It's not just this store, I've had problems with Giant Eagles produce in other stores too.
