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December 2023 by Rita Treadway
I have to say I absolutely love coming to this location now, especially when the lady Nicole is there it's always so nice and clean and smells good when you walk in. The customer service she offers is hands down the best that I have encountered. I will go here before anywhere else. She treats people as she would want to be and has an amazing energy, polite & very curtious.Thank you and keep being you. There isn't much of that left in Customer service now days.
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December 2023 by erika a.
Here's an honest review.Nicole needs to have a better attitude when it comes to Doordash and doordashers. Doordashers have one job, and it is to only pick up the order. It is uncomfortable for her to make one feel bad for doing their job when she needs to just do her job and grab the items. Not only does she tell the doordashers to grab the items themselves or not have the pick up ready on time, ever- but she talks badly about doordash and the doordasher to the clients. I understand she may be the only person there, and the idea of multitasking may be difficult to her but things can be handled in a professional manner. The customers do not need her venting to them about the work she doesn't want to do.I'm writing this review to hopefully grab the attention of the manager to speak to her about this because her attitude is out of hand. We are all working to make our money, if it's too much for her then quit.
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December 2023 by Shannon Lacy
Nicole is so friendly and amazing. Always helpful and knowledgeable. I will only use this store
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October 2023 by Kim Mcnaughton
The sales associate named Hannah is very good at her job.Customer service is a priority for her,we are grateful for that.
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September 2023 by Toby McCarsin
I have never experienced such great service and felt more like somewhere is a great place to be every time. Everything Jay does is ontop of service and above customer satisfaction. I have been in a lot as a regular and my interaction has always been good but when Jay is working, it is a whole different experience!!
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July 2023 by Melinda Baddeley
This place is always open and always has a good selection of items. I recently move out of town and was back for a day, stopped in at 12 in the middle of the night and had a gentleman with the beard and he was the kindest guy I've met here. He helped me twice when we had issues with the pump and was kinda about the whole thing. He deserves a raise!
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July 2023 by Kara Vanbeek
Absolutely horrible service, came here for car show stopped to grab cigarettes and the lady wouldn’t sell them to because she said my ID was fake… which she NEVER even scanned it she held it up to her phone!! Went down the street to walgreens they actually scanned my id and it was perfectly fine!!
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December 2022 by Cm A45
Employee working refused to make food, not just pizza, any of the 'fresh' products. Was willing to wait and be patient but they had no willingness to even help.
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November 2022 by Frankie Stout
As an underage girl i felt very uncomfortable when the man was very weird towards me and my friend constantly calling us “beautiful” and telling us to “stay pretty” and comments along the line of that, he did also grab my hand and i will not be returning there after this
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November 2022 by Rene Gomez
Lauren was working when I stoped there. Love her positive attitude! Always smiling :) Wish everybody could give the same kind of quality service
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October 2022 by Rene Alexander Henriquez (Alex)
Lauren was working when I stoped there. Love her positive attitude! Always smiling :) Wish everybody could give the same kind of quality service
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September 2022 by Jess Jacobs
I went in there for coffee (9/11/22 at 10:50am) and it was by far the dirtiest coffee stations I have EVER seen! All the pots and coffee machines were DIRTY, and most not even working or available. Many shelves were close to being bare up by the register and the overall store was just gross. I bought water instead. There was no way I'd ever get coffee from such an uncleaned atmosphere. If I had had my phone with me I would have taken pictures. They need staff who will keep the food areas clean!
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September 2022 by Jack Stroud
I am at Steve’s 7-Eleven locations; in Medina, and his other in Crestline, on a weekly basis. I have always received great service; from Isaac; in Medina, and Ellie; in Crestline. The owner of both facilities; Steve, is a great person, who will go out of his way, to accommodate your need.
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August 2022 by Sydney Morrison
This place used to be great until a young man named John began working often. Every time I would go in to get a fountain drink or slushee both machines would be completely empty and this is on multiple occasions. I would acknowledge that the machines are empty and he would simply ignore me. I’d think a job as simple as that you would have no problem doing but clearly this young man struggles with common knowledge and social skills.
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August 2022 by Christina Costantino
Jay is awesome!! Love going to this store when he is working
