AAA Medina is a trusted business known for providing excellent customer service and a wide range of travel-related products and services. The staff, including team members like Susan, Amber, Carol, and Barb, are friendly, helpful, and willing to go the extra mile to assist customers. Susan is praised for her careful planning, attention to detail, and ability to reschedule trips smoothly, ensuring clients’ needs and preferences are met. Amber offers great destination suggestions, while Barb demonstrates exceptional customer service by providing timely updates and follow-up. The office environment is welcoming, with staff always willing to help with travel plans and answer questions, even close to closing time. Many customers appreciate the personalized assistance and the friendly attitude of the team members. Overall, AAA Medina offers a positive experience, combining valuable travel planning, insurance services, and friendly staff dedicated to customer satisfaction. The business looks forward to serving new and returning clients with quality service and expert advice.
Not sure where to list this review but, wanted to say we had a tow scheduled with AAA with Lloyd's Towing and the driver was fantastic and efficient for our classic car to be towed. Thank you
July 2023
Great experience, the two women i dealt with were very helpful, i will use them again.
May 2023
I absolutely love the Medina office! Everyone there is so friendly and always willing to help with my travel plans. Amber was especially helpful in suggesting destinations. I will always come back to Medina!