Bath & Body Works offers a wide variety of scents in body sprays, lotions, shower gels, and soaps, with something for everyone, including improved men's scents. Customers love products like wallflowers, foaming hand soap, and the highly fragrant three-wick candles that scent up a room. The store is a popular destination for Christmas and birthday gifts. While many find the staff excellent, super helpful, and focused on getting customers the best deal, some report inconsistent experiences with employees not sharing coupon information. The overall atmosphere is loved by many, though this positive view is occasionally tempered by annoying service issues regarding promotions.
Michelle was so very helpful. She’s an asset to your company
January 2025
Love, love, LOVE this store. This is the best Bath and Body Works in northeast Ohio. It's extremely clean, well setup, super friendly staff, and plenty of room to navigate without bumping into to other people. I wish some of the other BBW stores were spaced as this one.
January 2025
Very neat store. Clean and the employees were very friendly. Bought more than I should but I just couldn't help myself. Lol. Going back for more tommorrow.