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January 2024 by Brandon Like
Locked doors at 9:40. Store closes at 10. Employees inside walked away from the doors to be out of sight. A joke.
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November 2023 by George Washington
Teresa didn't do the trash outside
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July 2023 by Sheri Resnik
They are ok, but they close the pharmacy from 1:30-2:00 and I never remember that as all the other pharmacies I have ever gone through do not close. But I was able to find my medicine there when many other places were out of it.
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July 2023 by Amy Miller
Very courteous pharmacy staff
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June 2023 by DC Sayre
Do not try and call them and expect anyone to answer - and their automated phone system stinks - you will never get anywhere.
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March 2023 by Ryan Webster
The store is great, the pharmacy used to be. They have hired hired people with no customer service skills to be in charge of customer service. I do not like getting lied to with snotty replies when I ask a simple question, that makes me irritated.
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March 2023 by High Class
Always a line to get medication super slow and always a problem here never have a problem anywhere else getting medicine
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December 2022 by Christina Daugherty
Spent an hour on hold for the pharmacy without talking to anyone, so I called the front store and was transferred to the pharmacy. This time they answered within 3 minutes but the rep had a terrible attitude! I usually refrain from posting but this comes after numerous horrible experiences with this pharmacy and their staff! Time to go back to CVS in Target!!
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November 2022 by Randy Howell
My first time at this store and Melanie was of great help and very attentive. Very knowledgeable customer service, thank you
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October 2022 by Misry LuvsCo
Most reviews boil down to interactions with individual employees, not the business. Lucky for me, I reached Laura on the phone. What an angel! This CVS ended up being the ONLY pharmacy in Medina to have a new medicine for treating COVID in people at high risk. That’s me. I spoke to Laura who offered to call my current pharmacy, and get my prescription transferred. She said “Give me an hour. I’ll call you back when it’s ready. Park in the parking lot and call me from there, and I’ll bring it to you.” Try to imagine how nice those words sound when you are so sick you can’t walk. I wish I could take her flowers! Thank you! Thank you!
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October 2022 by Jenny
If I could give 0 star I would. The doctor was trying to make a little girl not cry while giving her a shot. Little kids cry when they’re scare. You can’t stop that. The doctor spend an HOUR trying to comfort the little girl even though there was a lot of people waiting. Terrible service. She should’ve just let other people go first instead of spending an hour to try to stop a little kid from crying while getting a shot.
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September 2022 by Karen Anelli
Terrible voice message system. Can’t get through to a human.
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September 2022 by Susan Russell
CVS has been outstanding in providing vaccinations in our community.
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September 2022 by Amanda V
Don’t think I ever gave a bad review.. but the cashiers and most of pharmacy here are super rude and don’t want to help. They need to hire new staff 0/5
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April 2022 by Sharon Doyle
This location seems to be smaller than some of the other CVS stores, so the selection was not as extensive. They have good coupons and sales, just like all the other CVS stores.
