-
August 2023 by Brenda Zickefoose
Have always used Doors and More for all our garage door needs. Got a new door installed today and it looks great. Thank you guys for the great customer service and great looking door
-
May 2023 by Rodney W.
Had Doors And More install a new garage door opener recently. They quoted me at $275 for the install and I provided the opener. After he began the installation, Matt notified me that one of my garage door springs was broken and that it had to be replaced before he could complete the installation of the new garage door opener. He recommended using a modern spring system that is commonly used rather than the obsolete Wayne Dalton ones that I had. The price for that repair was $530. Since I have a home warranty that would pay for most of that, I agreed to have Matt install the new spring system.Matt obtained the parts and installed the new spring system the same day. Total price was $805 for new door opener install, setup, and new spring system. I am very happy with the service, especially since I will receive a reimbursement check from the home warranty company. Now my new garage door opener works quietly and I can use the remotes once again. My kids can also get in now, something they couldn't do before. The Wi-Fi feature and app that came with my new door opener is the bomb - it tells me if the door is open or closed, who opened it and when, and I can control it from anywhere in the world, including my bed when I don't feel like getting up to close the door. I also scheduled it to automatically close the door if I leave it open at night.Matt was friendly, he worked quickly and efficiently, and he is an expert in his field.
-
December 2022 by Niki Mastny
We have always had excellent service from doors and more. We have had Randall here 3 times: twice for repairs and once for an install. I accidentally called another company in between these jobs not realizing it, but by then I had a diagnostic type fee that could go toward a new opener so I had them do the work. I was shocked when they left how wires seemed messy all over.Upon doing a repair, Randall noticed the flaws in the previous company's work right away. He noticed the messy wires. He also pointed out how the company also left no room for another opener should we need to replace our other door. He told me exactly how he would install a new opener in the future if we would ever need one and how he would tidy up the mess.Well, we were finally in a place of needing a new opener. Randall came out last week to talk about what openers we might consider. He immediately picked up on what model might interest us and he was spot on. He also talked pros and cons of keeping the style garage door opener we had or changing. It was great advice and I am glad he recommended the change. It explained a lot of issues we had had in the past with the other style opener we have.Today Randall came back to install the opener. He was in and out quickly, was on time to his appointment, and like he said he would, he took the opportunity to fix up the mess the other installer made of the wires and ran all the wires neatly together.Randall is a man of his word, and someone who not only does his job well & takes pride in his work, but also is someone who takes responsibility for all things around him. He knows way more than just garage doors... many different electrical and home improvement projects. He is just an incredibly knowledgeable guy and his dedication and pride in his work is evident of that.
-
November 2022 by Nicole Hemphill
EXCELLENT customer service! They came out to my house within 2 hours of my call. From scheduling to the technician, everyone was so nice and knowledgeable. This is the second time I've used Doors and More and I will continue to use them!
-
July 2022 by Nancy Matthews
Great price and service. Dave did a super job installing our garage door opener.
-
April 2022 by Mark Malikowski
You just won’t find better customer service. Spring broke on our door on a Friday morning. Couldn’t get cars out to get to work. They were here within 45 minutes to fix the door and get us out. Sue answers the phone and is super friendly and helpful. If you get Randel to do the work, you won’t find a better, more knowledgeable guy. We won’t go anywhere else for our garage door service…ever.
-
December 2021 by Chip Jenkins
Very helpful and professional! Replaced my springs and offered good advice. I appreciate it very much. My door is so much better.
-
March 2021 by Mark S.
I had 2 garage doors installed this week and Doors and More did an excellent job! The doors are great ! Thank you !!
-
February 2021 by Tommy Miller
From my initial call all the way through the finished work I was greatly pleased with Doors and More. Receptionist actually answered the phone, gave me flexible timeframe options that could work for me... and my technician Dave was knowledgable and all in all a great guy. My door works better now than the new one installed by another company just a few years ago. Affordable too! If you need garage anything don't hesitate to call them. Thank you Doors and more!
-
March 2020 by T E.
I had a big box store install a new garage door and shortly after had some issues with it. A few years ago, my parents had used Doors and More for a garage door purchase and install and were very pleased. I contacted their office and Sue was very knowledgeable and professional. Randall came out, addressed my garage door issues, took the time to explain and rectified what was needed. He was thorough, professional and courteous. I wish I had gone with the specialists in the first place! I highly recommend as this company is truly Doors AND MORE!
-
October 2019 by Josh
I called four times in the last couple days, and no answer or return phone call. I was 100% set on buying from these guys, but since they can't answer the phone, I guess someone else will make $500 to install a garage door opener for me. If you're too cheap to staff for incoming calls, then you clearly don't care about your business thriving. Don't be cheap... staff for calls or lose business. The one sale you would've gotten from me would have paid for you to staff an employee for half a week. If this happens five times a week, you are losing $2000-2500 in business EVERY WEEK! Don't be cheap, invest in your business.
-
July 2019 by Linda Frost
From the first phone call to Debbie to the last van that left my yard. All professional and informative, the quality of the product (my beautiful garage door) and installation was expertly done. I highly recommend Doors & More for your garage door needs. Thank you
-
May 2019 by Jill McGarr
Just have to give a shout out to Doors and More of Medina... our garage door spring died this past Saturday morning and we had major issues opening the door to get the cars out. We had no choice but to wait til Monday to get it repaired. My husband called at 8am. The company gave us a two hour window, but were here within the first two minutes of the window. The repair man was kind and helpful and answered all of my questions. The price was awesome. I can't recommend this company highly enough!
-
May 2019 by Megan A
Nothing but good things to say about this company. Starting from the initial phone call, the service was exceptional. Everyone was friendly and they were able to squeeze in a same day appointment and accommodate my work schedule. The technician Randall was very professional but kind and made the repair look easy. I will definitely be recommending them to my friends and family and will not hesitate to call again when needed.