H&R Block is a reliable tax service with knowledgeable professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices or work from home using the Digital Drop-Off service, which allows document upload and communication via email. The Medina branch, in particular, receives high praise for its friendly and dedicated staff. The branch manager, known for being polite, hardworking, and knowledgeable, consistently provides excellent service and helps clients achieve accurate and beneficial tax returns. Many customers have been returning for years, often working with the same tax professional, which builds trust and comfort. Staff members, including Linda and others, are described as genuinely helpful and passionate about assisting clients. The office emphasizes safety by deep cleaning, disinfecting high-touch areas after each appointment, and practicing social distancing to ensure community well-being. Overall, H&R Block offers quality service with a friendly, caring staff committed to making tax filing a positive experience.
Stephen at the Medina, Ohio H&R Block office has done our taxes for 3 years now. He has always been professional, courteous, and most importantly knowledgeable regarding changes to tax laws.
January 2023
The woman Lisa work runs this branch is the best, I would not go anywhere else! Polite, hard working and knowledgeable, what else is there? Two thumbs up!
May 2022
Lisa does a great job communicating and helping us achieve the most accurate and beneficial tax return. I would highly recommend using Lisa and her Team.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
