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“Had a fraud issue and Lillie and Anna at the Medina office were incredible. Explained the issue, they said they’d get me what I needed, and proceeded to follow up and make it happen quickly. Thanks ladies!”
9:15AM - 1:15PM 2:15 - 4:15PM
5825 Heatherhedge Dr, Chippewa Lake
Post Offices
“Best post office in the state hands down. very helpful, very nice, very good people. Couldn’t ask for a better lady at the counter to deal with. Thank you for everything!”
8AM - 12:30PM 1:30 - 4:30PM
6701 Greenwich Rd, Westfield Center
Post Offices
“This is, by far, the BEST postal office I have ever used. The staff are incredibly friendly and efficient and ensure to be personable with guests. They are prompt with processing packages and mail, and I have had no issues with them in over three years of use! The lobby is well kept, decorated, and inviting.”
12:30 - 5PM 8:30 - 11:30AM
1294 Ridge Rd, Hinckley
Post Offices
“Love this post office!!!! Quick service, little wait time and the staff is very friendly and helpful. It is a breath of fresh air compared to the larger post offices in the area.”
12 - 5PM 9 - 11AM
44 E Market St, Seville
Post Offices
“Well folks, I have to say, I’ve never had a better experience in all my years at a post office. I’ve been from Chattanooga to Savannah, Buffalo to Asheville, and back again. I’d say it’s the best this side of the Mississippi, but gosh darnit, it’s the best on the other side too! Not one of those post offices hold a candle to the one in valley city. Hands down the best in the Medina/cuyahoga/lorain region. And I’ll be honest, it’s all because of the gentleman behind the counter. He’s so professional & kind. Younger guy, maybe in his 30s with a Hispanic complexion. Good looking fellow. Other post offices should study him and use him as the model for how post offices should be run.”
“I wanted to take a moment to recognize Arnold at the Brunswick Post Office for delivering truly exceptional customer service. Every interaction with him is consistently professional, efficient, and genuinely welcoming. He goes above and beyond to ensure that every customer feels valued, taking the time to explain processes clearly and making even the busiest moments feel smooth and stress-free.
What truly stands out is his positive attitude and dedication—he brings a level of care and attention that is rare to find. Arnold represents the very best of customer service, and his commitment does not go unnoticed. It is always a pleasure being assisted by him, and he makes a lasting impression every time.
He is a tremendous asset to the team, and I sincerely hope his efforts are recognized.”
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“Had a package that was showing a Saturday delivery but never delivered. Updated to a Monday delivery but we were heading out of town and needed the package for our trip. Headed to the annex first thing Monday morning and the gentleman who answered the door was kind enough to go search for it. 5 minutes later he reappeared with package in hand and a smile. Great customer service!!”