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December 2023 by Mrs. Understood
Guaranteed nail supplies stocked and ready for me to create my 3D nail art
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October 2023 by James Russell III
Staff not customer friendly
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April 2023 by Kimberly Morgan
Only reason why I go there is for the products, everything else has gone downhill so badly.
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February 2023 by Cindy Longo
Ordered on line. Because the store has hardly anything you need. Some how my order got changed sent the wrong stuff. So I had to go back to the store. Oh and they magically had what I needed. The people working in the Medina store need to find some people skills.
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March 2022 by Kim
They did not have the product I want and on the website they want double for the product. Guess I will buying somewhere else.
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November 2021 by maria wages
Rude and nasty especially Maria that works there.untrained and doesn’t have a clue what customer services of it fit her in the face
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July 2021 by Jamie Spann
The store has a lot of great products, I've been coming here for years and everyone's always been so helpful except for the last few times I've gone up there. Staff was unprofessional, the one girl was sitting up front with her shoes off and feed up on a stool and I had a hard time even hearing what she was saying when I asked a question and I had the same issue with her last time. Seems like she didn't have the time to look up from her phone to answer my question. Like I said this is the second time this has happened, I get everyone has their off days but there's got to be some level of professionalism brought to every industry.
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June 2021 by Erin Gillest
Friendly people and will give it to you real about hair colors and products to use.
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May 2021 by Abraham Soltero
Very helpful staff. I stopped in to get new clippers and Brandi was able to fix them as opposed to me scrapping them and buying new ones. She went above and beyond. Thank you very much.
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March 2021 by Chelsie Smith
Very friendly, helpful staff. Good selection.
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October 2020 by Courtney K.
I love that I can find anything there that I need for my beauty needs. They have a large selection of hair and nail supplies. We stopped in so my mom could use her rewards in her account. She had so many rewards, she got $32 worth of product for $7. I love earning rewards to use on further purchases. The staff were wearing masks. The cashier was dressed for Halloween, which was really cute.
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October 2020 by Carol Desnoyer
Don't E V E R order something to be shipped! It started in Columbus, 3 hours away, got shipped to Indiana. Stayed there 2 days. Got shipped to Akron, 40 min away. Got shipped to Michigan, a day away. Got shipped BACK to Akron. Got shipped to Medina, 5 min away. Now is sitting there waiting to be delivered to me. It's taken a week to travel the initial 3 hours.This is the opitomy of why I LOATHE online shopping!
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October 2020 by Star Daze
I really think they should work on closing at a LATER time. I’m tired of trying to go there and they’re closed. 5:00 pm is way to early. Please work on hours.
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August 2020 by Juliana Rodriguez
Great customer service!
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May 2020 by Tami Adam
Very friendly and helpful with any questions you may have.
