The Original Mattress Factory is known for its excellent customer service and quality products. Customers appreciate the knowledgeable staff, like Tom and Jan, who provide helpful guidance in choosing the right mattress. Many reviews highlight the smooth delivery process, with professional delivery teams that not only set up the new beds but also assist with disposing of old mattresses. The store offers a range of options at competitive prices, making it a trusted choice for many, including those returning after decades. Financing options are available, allowing customers to build credit while purchasing their desired mattresses. Overall, The Original Mattress Factory receives strong recommendations for its professionalism and dedication to customer satisfaction.
They had what I wanted for the price I needed & it will be delivered next week. I purchased my current mattress & box spring from their company 25 years ago & never regretted it.
January 2024
Tom was great to work with. Explained the different mattresses and assisted us in the choosing one that met our needs. Delivery and set up was without issues. Have recommended to others!
March 2023
Chris was wonderful helping me choose the right mattress for my guest bedroom. Highly recommended.
