-
March 2024 by Cole Grider
Had important documents i need notarized came in the first day their notary left at three my fault should have checked i double checked there would be one tommorow and they would be there by three. If there is not going to in fact be someone there then don’t say there will be as to the fact it wastes gas time and can screw someone over notary’s aren’t a small matter.
-
February 2024 by Tina Bui
Good service, the worker is very friendly!?
-
February 2024 by aytecc
I just got out of the UPS store, went there to print some paperwork. Christine was so helpful and patient, she went above and beyond. What a wonderful service, she is a true professional. And their prices are very reasonable for the quality.Thank you Christine.
-
January 2024 by Sheri Resnik
Great store. They are always quick and now have a self serve kiosk to do your own return drops.
-
December 2023 by Miguel Duran
Always friendly and fast shipping
-
October 2023 by Tim
Item was shipped through this store but was lost in transit they told me call customer service and customer service told me call the store, getting jacked around, possibly a training issue but that doesn’t help me or person needing the items as shipment was greatly needed for a college project , UPS doesn’t seem to care much about helping customers. I have filed two BBB complaints
-
August 2023 by Georgina Olivera
This Sunday morning, I stood outside the UPS Store five minutes before the store opened to make sure I would have five flyers I needed for a birthday party that was starting an hour from the store opening (yes, very last minute of me). As soon as Christine (the manager) opened the door she was quick to assist me even though she was the only employee working that day. She made sure to have my flyers were ready and beautifully made with care even though there was a line starting. Thank you for making a mom's day easier by helping me out and not making me come back or wait or make me feel about it! I appreciate the great customer service. Very sweet. Highly recommend this store.
-
May 2023 by Pam Castle
Been doing business with them for years. Very helpful and polite employees. Always pleasant when I’m there,
-
April 2023 by Jeff Klaas
Was able to get a few real estate documents notarized and witnessed at this UPS store. Friendly, helpful, and no wait.
-
March 2023 by Artemis
This store has excellent service and a wonderful owner / manager. As a note, the person leaving a one star review because a UPS driver didn't leave her package at her house is remarking on UPS, not this store, and that comment should be removed. The UPS Store and UPS are separate entities.
-
November 2022 by R3b3cca
Did an Amazon return. The process was easy, Customer service wasn't friendly.9/24/2022 1pm.I had 5 items to return to Amazon the guy and girl worker were awesome! They worked as a team and we're very nice!
-
October 2022 by Curtis Castle
THE UPS Store in medina is awesome!!!!Been using them for over 5 years.Great people always willing to help and make your visit there enjoyable!No more wet mail or wet packages at the house. We love you MEDINA UPS ON NORTH COURT ST!!!!!
-
September 2022 by melbourne727
UPS Store #1016: Exceptional customer service and outstanding packing job of my multiple fragile porcelain pieces won at Gray's Auctioneers. Each person I spoke with consistently friendly and helpful and made the experience a pleasant one for me. And I felt they were honest, fair and straightforward with me about pricing. I had been anxious about the items arriving safely, but the packing they did was on par with the best I've dealt with elsewhere. Terrific job!The only area that might need a little polishing is the timeliness of responses, which were sometimes lagging a bit. It would be nice to get a quick email update every few days, even if it is just to state they are still working on it.Regardless, Store #1016 exceeded all of my expectations and was genuinely the best UPS store I have dealt with to date, anywhere across the country. And my positive experience with them means I will be doing more bidding at Gray's auctions, knowing that I will have full confidence in the shipping! :-)
-
September 2022 by Stephen C.
UPS Store #1016: Exceptional customer service and outstanding packing job of my multiple fragile porcelain pieces won at Gray's Auctioneers. Each person I spoke with was consistently friendly and helpful and made the experience a pleasant one for me. And I felt they were honest, fair and straightforward with me about pricing. I had been anxious about the items arriving safely, but the packing they did was on par with the best I've dealt with elsewhere. Terrific job!The only area that might need a little focus or polishing, based on my personal experience, would be timeliness of responses, which were sometimes lagging a bit. It would be nice to get a quick email update every few days, even if it is just to state they are still working on it. Regardless, Store #1016 exceeded my expectations and was genuinely the best UPS store I have dealt with to date, anywhere across the country. And my wonderful experience with them means I will be doing more bidding at Gray's auctions, knowing that I have full confidence in the shipping! :-)
-
February 2022 by Ann
Did an Amazon return. The process was easy, Customer service wasn't friendly.