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February 2024 by Dustin Kava
I wanted to express my satisfaction with the service I received yesterday. Typically, I require an oil change every 5 weeks and have patronized various service centers in the past. However, the Valvoline location on Medina Road has consistently delivered the highest level of customer service. Every staff member, including those attending to other vehicles, greeted me warmly.This service center consistently exceeds expectations in terms of customer service. The entire process was swift and exceptionally thorough. I would like to extend my heartfelt thanks to each and every staff member for their dedication and hard work. I am truly appreciative of the outstanding service they provide.
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February 2024 by Lynette Mcdaniels
I came here all the time to get my oil change because the staff was excellent and very prompt..so today i took my company vechile there and the customer service i got from carly and some other blonde girl was not at all excellent or what i excepted from take five service i have recieved in the past. They were not friendly at all i sat in the parking lot for 15 mins without anybody even greeting me then when she called me to come into the bay she was far way and got rude because i stopped to make sure the vechicle would fit then was rude about my vechile not being lined up the way she wanted it to (she was the one directing)..and then it went down hill from there..needless to say i dont think they knew what they were doingand i dont think my oil got changed right and know i have to take it to someone else to get it checked because im responsible for lives in my vechile and i cant risk it. I beleive in everyone can do a job they want to but u need to know how and carly and that other girl should not be in a mans profession.take five needs to bring back the right people..Probably never go back if thise are the people who are gonna wait on me
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February 2024 by Connor Duhaime
Jack the Manager was great to work with and was very nice. The rest of the team during our oil change were very nice as well.
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January 2024 by Frank Anderson
Brad is as good as gold personable and effective
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January 2024 by Bucky BaconBox
Jack is the MAN! He was so friendly and honest it was unbelievable. This is definitely my #1 favorite Valvoline location now.
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January 2024 by Brendan Meier
phenomenal service and excellent staff!
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January 2024 by Jonathan Stephens
The nicest, most respectable group of guys. Very thorough in explaining everything you need to know.
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December 2023 by Andrew Ryan
Do not go here. Ever! Went for a simple oil change and they snapped something off of one of their oil extractor into the dipstick tube. It’s 4:00 on a Friday and we are supposed to leave for a wedding out of town tomorrow morning. Unbelievably awful service.Update: it’s three days later and I’m still waiting on a response
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October 2023 by L K
Prices are fair and service is timely.
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September 2023 by Tara Dalbec
If I could give zero stars, I would. Saturday morning at 8am, 3 cars waiting total while 3 cars are in the bays. I was asked to move into a different line to avoid waiting longer. It's now been an HOUR.. still haven't been helped. Not a single worker has apologized for the long wait or explained why it's taking so long. They aren't understaffed, as they have someone walking around just observing. Currently 9:40am and still waiting. Not sure what's the hold up, but this is insane. Save yourself the time and go elsewhere!!!!
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September 2023 by Toby Strebel
Visited Valvoline at 6:30 on a Monday 8-21-2023 and you would think these guys would have wanted to get out and ready to go home by 7. Nope. Jack (Manager) and Noah and Briyon. did my oil change, tire rotation and recharged my AC all in a timely manner. I have been here a couple times now and this is definitely the best service that I have ever had. Great job buy these guys. I will be back with my other vehicles. - Toby Strebel
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September 2023 by Riley Hanson
These guys are always awesome when I come in! Shoutout to Trevor who helped me out! He was very professional and knowledgeable! Thanks for the service!
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July 2023 by scott pack
Great bunch of workers, these guys are top notch! ?Service: Oil change
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July 2023 by Tina Blankenship
They really work as a well oiled machine ? Fast, friendly and efficient.
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June 2023 by Teresa Weisenbacher
Very professional. Fast service
