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August 2024 by Madi
the staff here is unbelievably disrespectful. i was genuinely disgusted in how disrespectful they were to my friend who had just been in a two car accident with her car being totaled. at the scene of the accident she was not given a choice as to where/and or who she wanted to have her car towed by nor was she ever aware they were going to have it towed to begin with. when she asked the cop if she could call her triple a because it’d be of no cost to her he said he needed to ask the towing guy and when he went over there he said no because he needed her vehicle gone right away because of a parade that was going to happen. yet when we were at the place and brought it up he said if there wasn’t a parade going on he could have just towed it to the parking lot for no charge. when we brought up that there was an empty elementary school parking lot in which i had my vehicle parked in order to get up to the accident he completely ignored us. then when we finally arrive to where he towed her car she went to have her car released he told her that it would be an extra $150 to get it released because “it’s a weekend” but if she didn’t release it that day it was $35/day till she came and got it. when he gave us the price it was close to $1,000 just to get her car that day which was absolutely insane considering she was never even asked where she wanted it towed or who by. she said she was just going to do the $35/day and have her dad pick it up with a truck and trailer but she wanted to get her work stuff out of her car and he told her she wasn’t allowed then when he seen us all on the phone with people he came back over and somehow magically she could get all of her stuff for $150 which is CRAZY. yet when she called the manager she could only get stuff from her car for free if it was money which again is crazy. also when we were sitting in my car the guy came up and opened my backseat door where my friend was and had his arm hanging over the door with his cigarette and lighter in his hand and not to mention he was cursing and everything else which is unprofessional in my opinion you shouldn’t be smoking and cursing and especially not opening someone’s door without permission and holding your arm on there door smoking. moral of the story this place is the BIGGEST rip off and they’re EXTREMELY rude and disrespectful and they wonder why they have a 3 star rating. if i could give them 0 stars i would.
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August 2024 by ashley Hershberger
i was involved in a 2 car accident a couple days ago and i have never heard anyone use the "because its a weekend" so much in my life. all they want is ???. they told me the if i wanted to get my car out and towed on the weekend i would have to pay $900+, if i signed the title over they wanted $350, and just to get my stuff out of the car they wanted $150. then i was told that if i wait till monday i can sign the title over, get my stuff, and leave. so i go on monday with my title in hand and ready to get my stuff. "Oh, well we will need some kind of compensation for the expenses on our end". NO, thats not what i was told. i had to argue and argue with them before they let me get my stuff out of my car. THIS PLACE IS A F------ JOKE. if you ever feel like getting ripped off this is the best place to be!
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July 2024 by Sagar panjeta
They said open 24 hours but only work in 5 days
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June 2024 by Andre Harrell
I park my truck here when home. Good size lot
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April 2024 by Kai Reichle
U guys really help with my truck
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April 2024 by Selam wesenay
Jeremiah fast and excellent roadside service thank you for the late night rescue service
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March 2024 by Maciej Mosiejewski
WATCH OUT FOR THIS PLACE THEY ARE THIEVES!I had a truck break down on me in oh 2 miles away from this place. It was a simple radiator hose. 10 minutes to pop off the hose and 10-15min to pop it back on. There's was a total of 30 minutes of labor done. They went to a parts shop 40 min away. After all was said and done THEY CHARGED ME $1000!!$160 for a service call out which I understand$528 for labor. They're justification for that was that the driver went on a parts run.Then they charged 70 bucks for fuel74 for the hose.102 dollars for 1 GALLON OF COOLANTAND 25 bucks for "misc, supplies"We're taken aback by the price and tried to figure something out price wise, to which the manager Trinity started yelling and cursing at us and threatening to impound our truck.
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February 2024 by A. Danielle
Cheapest rate and fastest response time for a breakdown in Brunswick. Friendly and informative line operator and tow guy. I'd use again. (But hopefully I won't have to anytime soon ?) thanks for quick, friendly response, and saving the day!
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February 2024 by Ashley H
Cheapest rate and fastest response time for a breakdown in Brunswick. Friendly and informative line operator and tow guy. I'd use again. (But hopefully I won't have to anytime soon ?) thanks for quick, friendly response, and saving the day!
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December 2023 by Rufat AL
Very bad company. It's better not to get eaten by them. They will swallow it and not ask how you are doing. Never pay with money or checks that they offer (EFS, FLEET ONE...) Only with a credit card, this is the only way you can resolve an unfair payment issue. They are robbing and it is impossible to call it anything else.GOOD LUCK TO YOU FRIENDS and don’t fall into such situations.
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October 2023 by Smrdjan Smrdjan
This place is scavengers!!! Don’t even come close to it or you will regret!!!
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October 2023 by Sam Gabella
cash only is a bizarre choice for a business that charges hundreds of dollars to release a vehicle that was towed after a state trooper deemed it "undriveable" post accident, but after releasing the vehicle it's deemed drivable. as to the reply, if you looked up my name in your records over a google review then you are being very inappropriate.
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September 2023 by 942doc1 “942doc1” Gore
I went into the ditch on a car carrier 18 wheeler, literally right in sight of the exit of where there towing place is. Called them up & they quoted me about 500 bucks. I confirmed w them multiple times. All set & done, they tried to charge me 1300. I called their manager up & asked if he was out of his e**in mind & that they quoted me 500 initially..he tried to say that my car carrier was sunken very deep & that I was super heavy. I told him that I was literally only half the weight loaded w only 5 out of 9 cars, & that you could see by the open carrier setup of how much cars I really had. I told him if I was as deep as he tht I was, then his driver would never had pulled me out within 45 min. I told him his driver is standing next to me to confirm. They ended up dropping it to mid 800's price range & I still thought it was too much & far fetched from wat they quoted me at first.. (even tho I sent them pictures beforehand etc) i wouldn't recommend these guys in the future to nobody. They're literally out there to get your money. For sure..
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July 2023 by Diangelo McCray
I brought my friend to pickup their car I drove a hour there and when we got there they didn’t have the key to the vehicle I had to call off work because I they had us waiting 5 hours for them to arrive and over charged for a reckless mistake
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July 2023 by Briana Renee
I brought my sister to get her vehicle waited 5 hours missed work for them to not have the vehicles keys. No where to sit or wait no accommodations were offered, and was over charged!
