-
September 2023 by Cindy Karmitzski
Always my stop for household maintenance needs.Sales people always willing to answer questions,make recommendations and be of assistance.As a widow trying to conserve on expenses by doing things myself ; they are the place I go.
-
August 2023 by Katie McGeever
Small but very well stocked hardware store/more. Very handy to have close by. Prices seemed reasonable. Clean store and helpful staff.
-
July 2023 by Krissy G.
I like going to Ace. They have a lot of stuff it's convenient but there are way too many red vest that harass you the whole time you're in there but then you get to the register they are so rude, Sophia is especially rude and condescending because of her I will probably never shop there again!!
-
July 2023 by Frank
Update: they "learned from my feedback" how better to respond in this situation. Not that they would do the right thing. So who knows what that means for a customer. I had my key blank cut at a locksmith for $30, so just go elsewhere for this type of thing.Original review: Asked them to cut an automotive key, where I provided a high quality blank/enclosure, and my old internal electronics. I paid around $10 for it. It was completely assembled and just needed cut. I spoke with Chris. They refused to cut the key. They would only provide their own for $160. The reason given was that "they didn't know what my key was made of and it could damage their machine or cause an injury". lol That's B.S, and we all know it, so I asked what their key was made of. And, can you believe it? He didn't know what their key was made of either. I asked "you understand how ridiculous that sounds?" and his response was "Yes". In summary that's a scam, and they knew it. You're not helping the fact that small family owned businesses are going away. Right now, you get 1 star. I'll change that if you ever become more relevant to me than a big box store.
-
July 2023 by Randy Jarox
Bought an Ego hedge trimmer within a few minutes of walking into the store. I was offered assistance before I could even start looking for the item for which I was shopping. Before I knew it, the associate looked on the computer and had one behind the desk. Took it up to the register, provided my phone number toe the clerk for rewards points and tapped my credit card for payment. The only criticism I have is that the cashier had the personality of a rock. Could be that I didn't tap my credit card in the correct place.
-
June 2023 by Kato Nico
Wouldn't let me return an unused and unopened item I purchased a few days before even though I had a receipt. If I purchase something from lowes or home depot on their card I have ONE YEAR to return. What a joke this place is. Terrible and rude guy managing I also will add. Just don't even allow returns then you won't be false advertising.
-
June 2023 by Ed Crosby
Great little hardware store very helpful staff friendly and knowledgeable many items for your home improvement projects plenty of more items for your yard work and grills for when you are done and want that perfect steak or burger
-
June 2023 by Michael Tennyson
The staff here is very professional, courteous, and always willing to give their expertise and the items you need. They always know which items are located in the isles. always. Again they're super courteous and friendly. Keep up the great work staff your doing a fine job.
-
June 2023 by Odium Invidia
Came in to buy paint but the associate was too put off to help me. Left and went to Depot. They were happy to sell me paint.
-
May 2023 by Jason Kelly
Shopped here for several years and never had an issue, but this rubbed me the wrong way. I purchased a shower head replacement that did not operate as advertised... a magnetic head that pops off to use as wand for $70. The issue with the head, is when you run water thru, the water projection angle drops and any attempt to adjust to the angle knocks the head off the magnet. I attempted to use this one time and found these issues. I removed, thoroughly cleaned (even used an air pump to push all water out of lines), and repackaged exactly as it was bought. When I attempted to return (less than a week from the time it was purchased), I was asked why and explained the reason. I was told because it was used, they couldn't take it back. I told them it was faulty product. They said I had to take that up with the manufacturer. It just bothers me, because there is no way of knowing how a product performs for an item like this, unless it is used.
-
May 2023 by Brad S.
Decent inventory. Friendly help in the aisles. Check out is a whole different story. Less friendly service can only be found at the post office. I'm a pleasant person who approaches everyone with respect and twice I've received instant attitude. I'll continue to shop here and update this review if anything changes.
-
April 2023 by Richard Childers
Know exactly what you want my god don’t go there too look around they’ll be on you like a bad dream asking you what you looking for. Told (4) different people just looking before I felt like I was intruding on them or something. Not the first time either. Won’t be back to bad because I really like hardware stores to.
-
April 2023 by Chris Capstick
Walked in asked about paint and was told “I wont shake that”. Really?????How did you know where i bought it from???Then tells us that “HE” cant mix 5 gallons of paint cuz he cant figure out the formula on his own.We were not happy. Will never go back. Im glad there is Lowes,Home Depo and Menards. ✌️
-
April 2023 by FancyNan
Shout Out to “Chris” I called to see if they had an item, he knew exactly what I wanted, was very pleasant on the phone, I came in to pick up the item and Chris took me straight to it, Excellent Customer Service With A Smile, I will be back, Thank You Chris ⭐️⭐️⭐️⭐️⭐️
-
March 2023 by Kevin C.
Wonderful, helpful community store. I highly recommend Burgers Ace Hardware. Thank you Ace :-)
