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February 2023 by Stacie Rhoades
Excellent experience working with this shop! The owner, Rachel, is such a pleasure to work with!!! Welcoming, helpful and very knowledgeable! Her staff is wonderful as well! If you are in need of a jewelry expert, I highly recommend Always & Forever :)
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February 2023 by Lisa Fisher
They are great!! Very happy we found them!
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January 2023 by Courtney (courtnicole51)
I absolutely love this place. Rachel was so kind and helpful. She was honest about everything and really helped guide me when choosing what i wanted. I will suggest this place to all my friends and will definitely come back in the future for any jewelry needs.
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October 2022 by willy billie
I always(no pun intended) get at least 3 quotes/estimates on EVERYTHING which i did in pricing a 14k Gold Star Sapphire Ring..I could not believe how accomodating Rachael was. Not only coming across as a wonderful person, but extremely knowledgeable and VERY patient as she ordered different mountings for me to try..Tried a couple on, wasnt sure so she ordered a couple more..On the 3rd visit and after getting 3 other quotes(yes i wanted the lowest price,and prayed Rachael would be) she quoted me the price and nearly fell of the chair..$1500 less!! No BS..Rachael and her employee(sorry forgot name)Company is the GO TO Jeweler period...Oh i priced the precise ring,and stone in all 4 places.
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August 2022 by Rita C.
Rachel and her team are friendly, genuine, and knowledgeable about jewelry. They are welcoming and truly make you feel comfortable while helping you find that special piece you need. I appreciate their honesty and advice about the purchase I am making. It's truly a hidden gem in Lake County. Rita
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May 2022 by Kelly Michelle
I was looking to change an old wedding ring I had into something I would actually wear. I went to them with the idea to make it a mothers ring and replace the side stones for my kids birth stones. They did a FANTASTIC job and I am so in love with the new version of my ring.
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May 2022 by joanne soros
Rachel and her wonderful staff always do such a beautiful job.They just repaired my wedding/engagement ring.They did a great job.I highly recommend them and know that they will take the very best care of my jewelry.Thanks again!
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January 2021 by Steve
This little jewelry store is fantastic and the customer service is amazing as well. David was the one who assisted me. He was extreemly helpful and knowledgeable. You cannot get this kind of excellent service in one of those box jewelry stores. I will definitely be back.
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January 2020 by Brant Bev
My father has been shopping here for my mother all my life. Quality speaks for itself. All the ladies in the shop are great and super friendly! Highly recommended
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November 2019 by Colleen Croyle
I have worked with Rachel (the owner) for many custom jewelry pieces. I am always pleased with the result and I appreciate her honest professional opinion.
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January 2019 by Vickie Kuhn
Did a fantastic job fixing my ring after catching it on a ladder. Found the perfect stone to replace the damaged one. Friendly professional staff.
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August 2018 by Sam Stevenson
I have purchased all my jewelry at Always & Forever Jewelers . I have worked with these people since they were back in the mall. I have always found them to be open and honest with all of our dealings . The quality is always what they said it was and if there was ever an issue they have always been ready to correct it as soon as possible . Seeing a negative review seems to me that the person making the review didn't know what they had and the police seemed to agree . My wife and I would not shop anywhere else . We send all of our friends and family there and two of my kids shop there now also . Great place , Great people , Good value .
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August 2018 by Sara Sonnie
My mom and I shop here. Very nice and knowledgeable staff. I have repairs and appraisals done here. Also we have bought jewelry here. We love them! I recommend them for anything you need!
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May 2018 by Dan T.
I took a 1.5 carat diamond to this place and they switched the diamond for a moisenite. This diamond was all ready looked at by a jewler before them and was a diamond. Their OWN diamond expert even said it was a diamond right there in front of us. We came to get an appraisal and magically after one week they said they made a mistake and it was a moisenite. Cops didn't do anything, DONT TAKE YOUR JEWLERY HERE they will switch the stones!!!!
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April 2018 by Lynne F.
My family has done business with Rachael for 25+ years. We have had many custom pieces that she has helped us design....there is never a doubt that her creativity is unique and she seems to always help with your vision. The workmanship of the people she uses to build the pieces is excellent, Rachael would never settle for less. I highly recommend giving her some time to work with you to achieve your dream piece of jewelry for either yourself or someone you love. Lynne F.
