Build-A-Bear Workshop is a beloved destination for creating customized plush toys. Customers can add outfits, sounds, and scents to their furry friends, making each one truly unique. The store also offers a special feature called Record Your Voice, allowing customers to record a personalized voice message that can be added to any plush toy. The store is known for its exceptional customer service, with staff members who go above and beyond to ensure a memorable experience. Reviewers have praised the store's team members, such as Ezra, Mackenzie, and Melody, for their exceptional handling of children, their patience, and their ability to make the experience engaging and enjoyable for all. Build-A-Bear Workshop also offers the opportunity to host PAWsome parties, where customers can celebrate birthdays, office events, or community gatherings. These parties include customized furry friends, special heart ceremonies, and various party games, making them a unique and unforgettable experience. Overall, Build-A-Bear Workshop is a beloved destination for creating personalized plush toys and hosting memorable events, with a team of dedicated and caring staff members who make the experience truly special.
We visited for our kid’s 7th birthday and loved the experience. They offer a “pay-your-age” birthday treat bear, so her bear was only $7. The staff was very friendly and made the whole process fun. Our daughter had a great time creating her own special bear. We’ll definitely be back!
December 2024
Mackenzie was so great with our daughter. She was saying goodbye to her pacifiers and putting them in a bear. Mackenzie went above and beyond for our girl and made her feel excited to put her pacies in the bear. We had a great experience overall.
October 2023
The staff are friendly. Helped me and my husband out !
