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December 2023 by Amanda Tipple
Great service!
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September 2023 by Steam G.
Branden Campbell took great care of my wife and I the day that we went in to finalize our vehicle purchase. Apparently, there is an issue with "Shop, Click, Drive", but Branden was able to help us get the vehicle we wanted. Kinda upset we didn't get the 4.9% financing like the website had stated, but Branden was able to get a decent deal for us.
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May 2023 by Donna T.
Branden Campbell at Classic Chevy in Mentor was so easy to work with to buy a new car !! I definitely recommend him !!
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March 2023 by Lori S.
100 % don't recommend buying a car from the Classic franchise. You would think that we would've learned when we bought the Vette from GMC and got screwed over. But I gave them a 2nd chance and bought another one. And low and behold got it again They couldn't get me out the door fast enough. The finance guy was an asshole after we turned down the warranty . When i asked him what happens if we leave parking lot and if we get t boned ? he said then your the proud owner of 2 pieces of car . When we test drove the one explorer the salesman tried to say we were lying about the moonroof being broke he said its an easy fix ummm no..Then we bought this one and within 12 hrs the 2 tire pressure sensors went and the salesman really didn't care until I pressured him. Then the actuator door or heater is broke and I called the salesman he said they wont do anything about it (we even offered to pay for the part) he said to get under dash and duct tape it and it should fix it. Steve called and left him several messages and never called us back.. SO now we have to take it in on tues and pay for it all ourselves.. So i wouldn't recommend Classic or Todd Woodruff (salesman) at all..
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March 2023 by Erin B.
We have purchased 3 vehicles from Classic Chevrolet over the last 4-5 years and were in need of another for one of our kids. We were limited on time the day we stopped to look at a few. Figured out the one we wanted pretty quickly but had to leave. Branden Campbell (sold us last 2 vehicles) bent over backwards for us yet again and sent us all of the documents via text to fill out since we had to leave. In a matter of a few hours he text me with the specifics and we made a deal without having to sit at the dealership. Everything was ready to go when we went in 2 days later and were in and out in about an hour. I've said it before, I don't like car shopping as it's a big purchase and can be stressful. Brandon once again made it so easy and painless for us. I hope we aren't back anytime real soon, but will stick with Classic and Branden C for as long as we can.
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February 2023 by Jada S.
Avoid this dealership at all cost. Niko serviced my car for a steering assist is reduced drive with care and shift to park messages that were coming up on my dashboard. I spent $787 for the repairs, and not even a week later the steering assist is reduce message came on again. I took it back the dealership, and Niko told me I had a bad battery and the repair would be $275. I went and picked up my vehicle and took it to a local AutoZone to have my battery tested, and the test came back Good Battery. This service department will try and scam you out of hundreds of dollars and not fix your car. I have a open complaint case with GM over this. I will never buy another Chevy vehicle ever and I don't recommend any buys a used or new car from here.
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January 2023 by chris h.
Gabe and Mike went out of their way to help me!!!I had special issues with financing and they went out of their way to make sure I was taken care of.They had everything set so I just walked in signed and was on my way. Our family has used Classic Chevrolet for as long as I can remember and have never been let down! Great job as always.
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July 2022 by Toni K.
Mice got into my truck. These gentlemen worked hard to get it taken care of. They also fixed my AC when Sims gmc took $1300 Of mine and turned me out with a dead AC! They also put new tires on my car, and replaced the cowl and done dead bulbs. All with a free rental! Can't beat that!!! See Greg Gibson he was great!!
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January 2022 by Dragana Anna Łjubičić
We have recently purchased a new vehicle at Classic, and it was a great experience! Our sales rep Kevim H. went above & beyond to get us into the "right vehicle", great communication skills & follow up. Everyone at the dealership appeared welcoming and friendly! Would definitely recommend to friends & family! Thank you! Proud owner of a 2022 Silverado.
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January 2022 by Erin Bonk
We went in to trade my Pilot and 3 days later we had purchased a 22 Silverado and a 22 Blazer. Branden Campbell made these purchases a breeze. Coming from a person who does not like car buying this is huge. Aubrey was great and Steve in Finance also. Great team, great people.
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November 2021 by Susan B.
Branden Campbell is the person we always deal with. He is very honest and wouldn't steer us wrong. He'll do everything to his best ability to assist us in getting the right car and deal. We really appreciate his diligence and great insight on the car market. Susan B.
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November 2021 by Michael S.
Bought a certified truck here and immediately had rear brake issues and they wouldn't cover it. Ended up going home and doing it myself. Certified cars don't mean anything here. Avoid this dealership.
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August 2021 by Bill W.
I leased a new Chevy from classic and they were awesome! With my work schedule I'm not able to make it to the dealership easy or talk on the phone. After dealing with multiple dealers that didn't really take my texts seriously or just wanted me to stop in I tried Classic. Keven worked the deal out with me through texts messages. When I got there Brandon was great and even stayed late to make sure everything was taken care of before we left. I highly recommend them
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July 2021 by Tim Leonhardt
GREAT ATMOSPHERE and friendly PEOPLE COURTEOUS
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June 2021 by Courtney Bann
I bought my first car from Sterling Frye. He was the best salesman I could have asked for. Didn’t pressure me into anything, and made the whole process a breeze for my first time. Would highly recommend him to anyone
