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January 2026 by Sherry H
As always a great experience!
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January 2026 by BrookLynn Singleton
Kevin was very helpful and had a wide variety of knowledge on not only Toyata but other car manufacturers, would recommend him to anyone
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January 2026 by Nancy Gasber
From beginning to end of purchase excellent!!
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January 2026 by John Tysen
I drove an hour and half from Wooster up to Mentor to look at a specific used car. This dealership is very clean and bright. The staff was very helpful and very informative. They have a wide range of vehicles to choose from. I was pleasantly surprised and impressed.
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January 2026 by Laura Fox
I would highly recommend Classic Toyota to anyone. My Sales Consultant, Joel Gazella, was absolutely wonderful. He was extremely knowledgeable and provided excellent Customer Service. The Finance Associate was great as well and couldn’t have been nicer.
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January 2026 by Oliver Ragsdale
Love this dealership and my long time service advisor, Chris Adam's. The car is great and they have done a great job of maintaining it. My next service visit will be at 301,000 miles!
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December 2025 by Kellie Dolinsky
Erin and Matt (Cleveland Heights) were fantastic! They made sure we got what we wanted in a vehicle at a price that we could afford. While getting a new car is never cheap and can be difficult to sign on the dotted line, they were patient and accommodating! Thanks!
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December 2025 by G H
Chandler and the team were able to work with me on everything from the base price of my vehicle to my interest rate for financing. The staff is knowledgeable and friendly, I would recommend them to anyone!
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September 2024 by Bob Booher
Had all work completed timely and efficiently. Service rep Greg Workman was great.
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September 2024 by kindzaburo
Lack of actual cars available for test drive. Options on some models driving pricing up to the next trim level.
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September 2024 by Eti Ganin
I was told my tires are bad and need a replacement. The estimated cost quoted to me was $900.
My car has Michelin tires, with the warrantee of 60,000, while I drove only 20,000 miles since the purchase. Immediately after the service I took my car to Costco, where I purchased the tires. They inspected the tires and told me they are in good condition.
After my complain a person from Classic Toyota came to inspect the tires and performed a simple tire check. They were not good. Need to investigate further. Complicated!
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September 2024 by David B
Ren is Customer Service personified it’s always a joy having my care serviced at Classic Toyota.
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September 2024 by Kathryn Eloff
Mario is the best possible person at Mentor Toyota. He spent 3 1/2 hours teaching this elderly woman how to use her beautiful new 4 wheel drive, blue Prius. Knowing that my last car was a 22 year old 5 speed Jetta, he very kindly and efficiently taught me how to use all of the car's important and optional features, even pointing out alternative ways to perform functions, from the radio, to adjusting everyting for my short self, to the interior comfort system, to the side and backup alerts, and the gauges.
Mario is wonderful And the manager even came over to introduce himself to me. It was all such fun and the staff so helpful.
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September 2024 by Matt Marps
Awesome experience from the day I ordered my new vehicle to the day I picked it up at the dealership. Very knowledgeable and helpful staff during the entire process.Would definately buy another vehicle from classic toyota again!
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September 2024 by Anik Mukherjee
Great service, ordered a used Toyota Avalon online and Alex was kind enough to deliver that to my home which is 4 hours away from the store.
