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February 2024 by John Poulos
Outstanding service, selection, and prices on a huge variety of Electronic Components. In addition to current components, they have a large quantity of vintage components from the original US OEMs that are extremely difficult to find. I love cruising through their website to find those hidden gems that have in stock and are quick to ship.
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October 2023 by Jim
No one is answering the phone or email. I think the business is gone for good.
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April 2023 by Diann K.
They sent us wrong part. They will not respond back to us. We requested for them to replace this with the correct part to be We have emailed & called with NO ANSWER. We know they received our email because we have Read Receipt from them. We spent over $500. Fraudsters!
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March 2023 by Paul L.
The owner, who's name is Gust, promised to refund me the difference in value for the purchase of roughly 80 RCA labeled tubes that were manufactured by GE. GE tubes fair market value is much less.Over the next month, Gust made excuses for not refunding me the money onto my VISA. Excuse 1 - my QC guy has to look at them. Excuse 2. I cannot find your VISA charge that cleared. Then Gust did not respond to three subsequent Emails.Today, three months later, Gust advised me he changed his mind and will not refund the difference. This guy is a crook, plain and simple. Buyer beware.
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July 2022 by 72tx340
Ripped me off for 89.50. Ive called....they dont answer or return messages. Ive emailed and nothing. Ive filed a complaint with the BBB about them. Over a month and ive received nothing!!
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July 2022 by Jerome D.
Ordered fuse block holders on 06/07/22 and they never arrived. Could not reach them by phone after multiple attempts. Then after emailing I got a response saying they'd look into it. I've tried again multiple times to reach by email again with no response and now finally had to dispute with my credit card company. Electronic surplus is basically a scam, will take your money and ignore you without sending product.
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December 2021 by Glen Taylor
Ordered a special part they had and already billed for it on my bank account which already shows. I have tried to reach out 3 times to ELECTRONIC SURPLUS & PAYPAL which they use for payment AND NOBODY THERE ANSWERS ANY MESSAGES BY THEIR OWN EMAIL OR BY DIRECT EMAIL.Since my bank shows that I have already PAID for the item thru Paypal, I should at the very least get info... when it was shipped, if shipped, how it was shipped, tracking number... BUT no one there cares enough to answer emails and messages. So I am having my bank reject payment as fraud. I do not care for ANY internet business that hides or shy's away from their responsibilities to the customer! ESPECIALLY WHEN THEY HAVE ALREADY BILLED ME FOR THE ITEM!MY NEXT STEP... REPORT THEM TO THE FEDERAL TRADE COMMISSION, THE CONSUMER PRODUCTS PROTECTION AGENCY, THE LOCAL OHIO BBB, AND OUR NC ATTORNEY GENERAL'S OFFICE ABOUT THESE TYPE ISSUES FROM THIS WAREHOUSE BUSINESS STORE FRONT HIDE & SEEK COMPANY THAT SO MANY PEOPLE HAVE POSTED... INCLUDING ME!
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December 2021 by Wayne S
Halcyon sent me a small part. The post office never delivered it. Halcyon gladly rerecent me the part even at a $10 shipping charge.
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December 2021 by Wayne S
Halcyon sent me a small part. The post office never delivered it. Halcyon gladly rerecent me the part even at a $10 shipping charge.
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April 2021 by Sangita Dave
I hope they open again soon. I ordered something a month ago, received the incorrect product and was told it would be fixed, but haven't seen the replacement.
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February 2021 by Scott B.
Part was not as described. I informed them, and they tried to tell me i was wrong. Instead of just making it right, they wanted to argue. Here's the kicker, the part was a dollar. Really guys? Fix your mistakes.
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January 2021 by Harley Trader Jr
I made an order on December 10th for two toggle switches. As of January 10th, I have received no response or shipping information. Their website claims BBB accreditation, but the BBB says they are not accredited.
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June 2020 by John P.
I started shopping at Electronics Surplus in the early 1970s as a student and continue to do so today on-line. If computer literate you will find the the website extremely user friendly with detailed item descriptions and pictures that are improved regularly. Not many Electronic Surplus stores are still in business and even fewer list prices on-line so you don't wait for a response to a request for quote. Great service and appreciate the local pick-up option. Thanks again and great service!
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October 2019 by Richard W.
This place use to be so much fun to go to for the hobbyist and for local businesses until they made it mail order only. You cannot pick items you want out of inventory, you cannot see the quality or if it is new or used. Their website sucks and does not show nearly all that they have. I would not recommend this place to anybody.