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September 2025 by Twila Jane
Very easy to use. Once I was unloading the U-Haul, I realized that I needed another unit ,so I used the app and within minutes ,I had another unit rented.
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July 2025 by Redi Chill
I like the price for storage they price was lower than all the other storage I needed after 10x20 storage for my classic car and they was the only one with the best price and Nathan the sells rep was very helpful
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July 2025 by Jim Knepper
Very helpful
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June 2025 by Robert Rybicki
Easy to work with and great staff. Just be aware that most prices are introductory only. Probably a good place to use in the short term but not long term.
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May 2025 by V Ross
Nathan is super professional and provides excellent customer service!
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May 2025 by Jordan Smith
Took my review from 5 to 1. Customer service is great at this location. But that's about where the good ends.
ExtraSpace found it a great idea to take my storage unit's rent from $80 a month to $190. An 81% increase. Why? Because they can! This doesn't even include the original promotion rate of $15. I understand $15 for a unit isn't sustainable, but neither is extortion.
Asinine, disgusting, and underhanded. I'll be getting my things out of this unit by the end of the month.
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May 2025 by David Miller
Efficient, professional, got me set up for parking my RV with ease. The people here are very friendly and helpful. The facility is clean and appears to be well maintained.
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April 2025 by Carla Molesky
This location was extremely convenient for me, as was the digital option to enter and exit the facility. It was always clean and all staff was very helpful. I highly recommend Extra Space Storage!
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April 2025 by Erik H
Easy peasy
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April 2025 by Karl Scheucher
Good experience all around.
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April 2025 by Tracey B
Still some good folks out here! Josh thank you for taking the time out your busy day to give me a call! I appreciate your help thanks for chiming in!
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April 2025 by Jonny
Josh was great help getting set up, the storage was clean and very nice. Recommend.
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April 2025 by Savanna Pennell
Great customer service. Josh was very friendly and helpful!
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April 2025 by Diana Hammer
I have an RV space in Mentor. Called Sunday to ask some questions. Josh returned my call on Monday! He was warm, friendly, and very helpful! He answered all my questions, and cleared up the questions I had. Thanks to Josh and Extra Space!
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August 2024 by Russ A
Great place! Andy a is great person! Easy to deal with and very helpful! I wouldn't recommend any other storage to go to! Thanks Andy!
