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February 2024 by Shelley Small
Great experience with extra space storage! My RV was taken care of and I never had any issues ! I always knew it was in good hands! The employee that helped me with a process today was great and definitely with customer service like that I will be using them for my storage needs in the future!
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February 2024 by KellyQuinn Sands
Excellent experience here. Always felt safe and when I had an issue with a broken lock the manager helped me removed the broken lock and installed a brand new one. Highly recommend.
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January 2024 by James Beavers
Secure storage - Office team polite and efficient
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January 2024 by Wayne Williams
We have dealt with Romona in the past, and she is always professional, courteous, very knowledgeable and always friendly. Highly recommend!
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December 2023 by Jennifer Hlad (Just Jen)
Ramona was the best! I’ve dealt with a few employees here, and Ramona leads the pack! I had a TON of questions, and she was absolutely amazing in answering ALL of them! If she didn’t know the answer, she found it for me! She went the extra mile to make sure I’m a happy customer!She actually helped me a lot over a 2 day span, making the process super smooth and painless! She is a stellar representative of your company!The world needs more people in it like Ramona! Beyond pleased with my experience!
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December 2023 by Nicole
Tonight we had an issue with our unit and the rep was so extremely helpful & kind and made the process & transition smooth. I couldn’t appreciate it more.
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December 2023 by Tim Lyons
Rose was very helpful and made the process of leasing a storage unit at SELF Storage easy. If anyone is considering leasing a unit, Rose is the first person who I would recommend that you contact! Thanks again!
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December 2023 by Stephanie Barnes
Customer service was amazing! The Heisley Road location is clean and has great security.
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November 2023 by M W
The rental process was simple, the rates are affordable and the attendants are very helpful.
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October 2023 by Savanna Krakauskas
Anders was so professional and helpful, really made sure I had a fantastic customer experience. Thanks again!
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September 2023 by Rich Gebbie
They raised my monthly rate by almost 3.5 times the original rate with no notice except a charge on my credit card. When I called to ask what happened, I was told that was a decision by Corporate and i would have to live with it or leave.my answer is goodbye!!!!!
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August 2023 by Greg Nagle
Looking for a short term place to store our motor home and Extra Space was the perfect spot. Large parking areas and plenty of space to move around the largest of RVs. Especially thankful Dan showed us the app so we could open the gate with our phone. Appreciated how clean and organized the whole site was!
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June 2023 by Mark Kroboth
They make you give them a five star review before giving you the keys to the unit. Three months in they raised my unit price almost 30%. The unit is very nice, accessible and clean, but you should understand they will jack up the rates once you’re in there. I’d suggest going with a different company who will keep rates stable for 12 months.
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June 2023 by Jack Beckwith
I first went to a storage place operated by another company just because I knew it was there. I found it disorganized, unkempt, and staff could be better so I sought out another place. This location was great. Very organized and the site manager was friendly and professional. Happy I went here.
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June 2023 by Roy Passalacqua
While we only rented some extra space for a few months while we were in the process of moving into our new house, our experience was very good. Never had any issues with our unit in regards to security or accessibility. The manager on site, i believe his name is Andy, was always willing to go above and beyond whenever I needed assistance or had a question about my unit.
