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August 2025 by Fran Kiss
Rina is an absolute horrible pharmacist. Check your Rx before you leave. She will mix Rx and make it unusable unless you spend another $65. Offers no remedy than too bad, spend the money. patient is 91 and bed bound.
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May 2025 by Steve Knight
Always friendly staff. Professional.
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April 2025 by Will Price
It is ok, still have to deal with silly teens on their phones and not knowing where things are in the store
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March 2025 by Patrick Barner
Only use pharmacy but they do awsome job
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September 2023 by Matt Schmitt
The pharmacy was very helpful in making sure I got what I needed when I needed it
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June 2023 by Lauren Zornes
I’m not sure how this pharmacy doesn’t have 5 stars especially considering the other local pharmacies. They answer the phone quickly. They offer Good RX if your prescription is expensive. They are knowledgeable in medications. If they are out of medications, they either order it and have it within 24 hours or call other local Giant Eagle pharmacies to fill it that day. The staff is always friendly. I wouldn’t use any other pharmacy in Mentor.
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December 2022 by Joseph Nappi
I never leave reviews but the people at Tyler Giant Eagle pharmacy are the best. My insurance mandated I had to buy name brand for my medication, easily would've cost over $150. Without asking they filled it for the generic brand under Good RX for $30. They're always efficient, helpful, and friendly.
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October 2022 by Vicki Beringer
Called for price of Rx to see if I could afford it. She told me no. Only pharmacy I called that refused my request.
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October 2022 by John Dorsey
They took other's ahead of me when I was in the drop-off lane and get rude with me when I confronted them
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September 2022 by Racheline Phelps
They're all really great. I have no complaints.
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August 2022 by Gina Moses
Pharmacist completely ignored me standing there for a pick up he waited till the assistant was upto help me wouldn't even make eye contact
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July 2022 by Anonymous
They don't seem to care about customer service here. They tell you one thing and it's not the truth.. Told me my prescription would be ready at 2 PM they would text me.. I called it 1130 it was ready and sitting there I never got a text or a phone call.. Just a lot of unfriendly conversation and not very helpful
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March 2022 by B
Well, I only give reviews if they are warranted. Either extremely good or extremely bad. This unfortunately is BAD. It happens I know.... Nothing is perfect. But in a world of ugliness, we need less of this garbage!- Dropped off a script one evening, they said it'll be ready in 15min. Great! We ran a couple errands, came back and they said they don't have it,... we had to order it, so come back in the morning! I was disappointed, perhaps though, we could of gotten a phone call to let us know that??? That would of been nice! But, again it happens..... Came back the next morning, guess what? It's not ready. They said it will be 15 min. ? What's crazy it was MID morning! And this gentleman, BLAKE is his name, was being very rude, as well as Renee! After we explained what WE were TOLD to do, He says, "they should of said afternoon!" Blah blah blah. Blake and Renee, for being in the position they are in with the public, should NOT be there! I never have had trouble with G. E. Pharmacys in the past, HOWEVER, we will NOT go back anymore! Who needs to be delt with RUDLY, when it was all THEIR doing, or NOT doing I should say.
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February 2022 by Chadd Corsaro
When I think of Giant Eagle Pharmacy I think of a 5 star top shelf people. They are always nice caring. I totally recommend them.
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December 2021 by Tim Henry
Waited for 15 minutes without service. Terrible experience, frequently don't fill prescriptions when requested
