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February 2024 by Me Me
Best place for the drapes
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January 2024 by Reiko Haru
best place to get your eyes checked, nice frames and reasonably priced
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January 2024 by Debra Laveck
I know it's a holiday season, and supplies are limited, but the store has really deteriorated this last year. It reminded me of the way the May Co. in downtown Cleveland looked before it was permanently shuttered. The small appliance area was disappointing, to say the least. I needed 2 electric hand mixers, and there was only 1, and it was broken. Nothing was priced. No tags, no signs, no tickets. One sales clerk kept saying she didn't have any price sheets or product knowledge. Several people left their items and walked away.I had planned to buy a few pairs of shoes, some gifts, and clothing. I didn't bother looking.Not the JC Penney store I was used to. The 80+ minute drive and parking lot battle was a waste of my time.
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January 2024 by some1pecial the 1
I think they have nice jewelry.
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January 2024 by Robert Leathers
Not enough floor personnel.
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January 2024 by Andrea Egan
Our new go to for sensibly priced clothing!
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December 2023 by Olufolake Oluwasanmi
I had good time shopping at the JCPenney mall in Mentor and was well treated by the employee Cheryl.
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December 2023 by Trisha LaFleur
I'm thankful that it's still in The Great Lakes Mall!!! Found a lot of nice things for Christmas gifts!!
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November 2023 by David Matthew Cummings
Very responsive management. Impressive! I’ve always liked shopping here, ever since I was a little kid. The store was organized nicely and the staff was super friendly. I can always find good deals here.
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August 2023 by Rachel A
I enjoy shopping here. Nice area and nice mall. It’s great to see people out and enjoying it!
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July 2023 by Bob Batch
Buying my grandson's clothes for his birthday. Friendly lady at the check out very helpful and polite.
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July 2023 by Rachel C
I enjoy shopping here. Nice area and nice mall. It’s great to see people out and enjoying it!
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July 2023 by Ed Crosby
They have a good selection of clothes verity of brand’s shirts shoes and pants
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July 2023 by Rob
We got some pretty affordable clothes for the women in our family, they had a lot of sales and good quality clothes
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July 2023 by Stacy Perry
Great selection and our Switzerland friends found 2 cocktail dresses that they love
