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March 2024 by Bob F.
I had a wonderful experience purchasing my washer. The salesperson was efficient, knowledgeable and helpful. The 3rd party Company delivered the washer the next day. We had problems with the washer and scheduled them to come and take it back. In the meantime, I discovered that the delivery workers hooked up the hose from the hot water outlet on the back of the machine to our COLD water faucet. I fixed the problem and the machine worked fine. I tried to call Lowe's back 4 times for over one half hour to cancel the pickup and nobody answered the phone. I was told that they were on a break. So I told the customer service person who transferred me that I would just tell the pickup drivers to go home when they arrived the next day and she said that will have to do. What a way to run a business! All of this after we praised Frank was his fantastic service when he sold us the machine.
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February 2024 by stephanie skaggs
No cashier's working
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February 2024 by Paula B
Service is outstanding!
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January 2024 by Eric
Tell your drivers not to block the road, not impede traffic and block driveways. This is the most unprofessional delivery service I've ever seen. As I've been doing it for over a decade now. I wish I could post a picture of this. Delivery company in New religion LLC on slick Rock Rd in painesville OH.
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January 2024 by Sharon White
Love Lowes!!
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January 2024 by Bruce Johnson
Can I get free stuff please
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January 2024 by Anthony Freeman
All I can say is you need 100 more Richie Soo-Hons! My entire family continuously visits this store for major purchases simply because of him. Extremely knowledgeable, kind, and real. Everyone in customer service industries could take a huge queue from this gentleman.
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January 2024 by Donna David
75% off Christmas! Customer Service isn’t that great!
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January 2024 by Don Webb
Decent tools and what not
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January 2024 by Smitty Cj
Christmas ? trees!
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January 2024 by Charles Herpy Jr
My go to home improvement store
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January 2024 by Dan Wilson
Very disappointing. I knew what I need to get and checking out... and hate having someone behind me watching every move I make... I respect your store and always pay for items I needed... I was being stared at while I was checking out that seems annoying cause I thought there's was something wrong with me.... like one lady with the self check out was way to close to me that like I was a teenager that I am 50 yrs old!
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January 2024 by andrew sabol
Ordered a Koehler toilet online in the evening and picked it up the next morning. My son installed it with no issues.
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December 2023 by Shanesterphelps (shanesterphelps)
Good place to get some 80% of the time they don't have it. Most of the time the staff ignored me.
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December 2023 by Michael Scibona
For Appliance purchase this is the place to go. Recently purchased a washer now a new dishwasher. Delivered and hook up in very timely manner.