MobilityWorks is highly praised for its excellent customer service and professionalism. Customers appreciate how quickly the team responds to needs, often providing same-day service and timely parts delivery. The staff, including Matt, Ernie, Suzanne, and Amber, are described as pleasant, friendly, and helpful, making clients feel like family. The company is known for its caring approach, often going out of their way to ensure customer satisfaction, such as offering scooters for a quick lunch or honoring warranties on work done by other dealers. Their work on vehicle modifications, like hand controls, is performed efficiently and explained thoroughly, with many customers noting the professionalism and pride shown in their work. The team demonstrates genuine compassion, clear communication, and attention to detail, ensuring clients understand the parts and functions of the equipment. Overall, MobilityWorks consistently impresses customers with their friendly atmosphere, pride in their work, and dedication to meeting mobility needs, making them a trusted choice for vehicle modifications and mobility equipment.
Matt and Ernie are always very pleasant and helpful. I would recommend that you visit them to let them assist you for your wheelchair transportation needs.
February 2024
Fast, efficient, knowledgeable. Great company to work with for modified vehicle needs.
December 2023
We rent our vans 2 times a month. Service, price, customer service is fantastic. Nice people.
Services: MC Mobility is Cleveland's choice in mobility products. As an authorized dealer for Bruno Independent Living, we feature the industry's best wheelchair and scooter lifts for your automobile or home.