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February 2024 by Sally Cameron
Did a through exam of my cat and listened to my concern and offered solutions. Fee was reasonable .
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February 2024 by pam alles
The veterinarian was pleasant, very thorough and gentle with our pet. The Dr explained the problem and also the procedure to correct it.
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February 2024 by Mona Adamczewski
Excellent care!
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February 2024 by Jennifer
Rude, unfriendly, attitude. You couldn't pay me to go back
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February 2024 by Jonathan Browning
The service, communication and professionalism has been great for our first two visits.Was however unpleasantly surprised to discover the shot update & visit I was quoted on was not as expected once at the counter. I called prior and inquired about all services and costs, but a surprise additional fee for a stool screen charge (asked about prior) was an additional $40+ dollars, bringing the total to $186 vs the $149 I was quoted. There are cheaper options around (VetIQ, Tractor Supply) and I will explore some other less expensive options going forward as necessary.
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February 2024 by Barbara Griffith
Everyone on the staff there is knowledgeable, professional, and very, very kind to the animals and their owners. I've been going there for years and wouldn't go anywhere else.
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January 2024 by Santana Starr
They were able to get me in nice and quickly for my sick kitty! Thank you so much, always awesome!
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January 2024 by JoDee Mazzocco
Very rude and did not help us. Went to another clinic.
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November 2023 by Barb Allen
Fantastic appointment ? Cassie ? loves Dr. Hornick and Michelle! They are so gentle with her. Thank you , thank you for a great visit ?Barb
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October 2023 by Cheryl McPherson
Sassys first vet appt with me, her new forever owner. Everyone was so so gentle with her. Thanks so very much!
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September 2023 by Virginia Wormald
It is a pleasure coming here. It is very easy and less stressful for me and my dog. Dr. Hornick, her Vet Tech and office staff are always courteous and helpful. This is the best office I have ever gone to and they are also always courteous and helpful on the phone.
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September 2023 by Dawn Schoff
I came in with a kitten that I found at a Louisiana rest area, his little tail had been half cut off. This veterinarian hospital was absolutely amazing. Creamsicle is absolutely doing awesome and driving me crazy inside the truck.
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September 2023 by Delaney Dalton
I have been to many vet clinics and this is definitely one of my favorites. My dog is very anxious and they are wonderful with her! They always help me get the best deals on medications and try the cheapest/least stressful solutions first. Their appointments go very quickly and they happen on time - I’m never stuck in the parking lot waiting! They also typically have an opening only a week or so out from my call which is great. Staff is friendly and the place is clean. I fully recommend!
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September 2023 by David Martin
The people here have been great with our three cats both times we have been there. They want to make the experience as relaxed as possible for the animals since all pet owners know... our animals definitely do not like going to the vet. I enjoy the fact that they have you wait in your vehicle instead of the lobby, where the animals others bring in could interact and have a bad response toward one another since each other would be new and strangers. I also like that the staff wants the animal to be allowed to look around and check out the room, while also being diligent in trying to diagnose what's going on with your pet to not waste time for anyone. This place has probably been my favorite vet since I moved to the Cleveland Metro a couple of years ago.
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August 2023 by Carissa Duda
Mentor Animal Hospital staff and doctors are the best. The stress and anxiety that you and your pet may feel before an appointment is gone by the second you walk in the door. The front desk is kind and welcoming. The vet techs are amazing also! I have been bringing my pets here since 2001 under the best care from both doctors, primarily Dr. McLaren for our kitty family.
