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March 2025 by Paul Bottoff
Good store. Lots of items on clearance
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March 2025 by Kelley Finley-Urbania
Apparently, know one understands their own policies both at the store level and at the 1800 number. I was told to call the 1800 to resolve an issue and the 1 800 number said the store could take care of it. At this point it's laughable.
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February 2025 by HORROR FAN
Good customer service. A nice arts and crafts sore. Looks like a small Hobby Lobby. Lots of sales. Shadow boxes of all types, throw pillows, painting kits, exctra.
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February 2025 by renee fuller
I love Micheals but not so much their helium service. The team members need to be trained terribly. It took them over an hour to blow 18 - 12 inch balloons and it was 2 of them working on it. Also, the balloons were not tied in a knot, only clips added, which caused helium to leak. Some balloons were over inflated and I lost four from popping. The balloons were useless by the time I reached my destination. Their ribbon is really slim and cheap. And I clearly told then to match the ribbon as close to the balloons as possible. They used all one color ribbon for all the balloons. I had to go to Beyond The Toybox store to get them fulfilled. Terrible and surprising experience. Total waste of money smh
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January 2025 by Bonnie Hansen
Was waiting in line (and waiting) at the only open cashier. Another employee was doing stuff up in that area. A couple walked up to get in line behind me when she said they could use the self checkout lane! Why did she tell them and not me? I put down my yarn and walked out.
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December 2024 by Madyson Holloway
Employee lied about discount I should have returned it!
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December 2024 by C. H-Wells
This Michael's is conveniently located just across from the Great Lakes Mall in a different plaza. Plenty of parking and staff is typically friendly. Even with the stock constantly changing, the staff is able to direct you to what you're looking for and helpful. They often have great deals and are well stocked.
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October 2024 by Hanna Hoff
I was just followed around the store for 20 mins. I’m a boring 34 year old with a service dog. Please teach your employees that if they are going to follow people around at least offer assistance while doing it. They could have pointed me into the correct direction of the items I was looking for. I’ll make sure to go to Joanns in the future to avoid the creepy employee.
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September 2024 by Lisa L (postergoddess)
Not thrilled, I went into the store for fabric I waited to get the fabric cut after pushing the call button... I waited roughly ten minutes I then walked to the front of the store and waited for someone to assist me and the lady called for someone to help, I went back and waited another 10 minutes and no one showed up to assist. I left the store and went to their competitors across the way. HOBBY LOBBY
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August 2024 by N
Decent selection of items but prices on most materials made it cheaper to purchase the finished product than to craft it yourself.
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June 2024 by Daniel Monge
Got nothing but overpriced stuff ?
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June 2024 by Deb Dobbs
Talented framing professionals, eager to help, imaginative framing techniques.
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June 2024 by A C (FCSweet)
Isles are small and clearance is rarely clearance but great selection of non-fabric type items. Don't stop until you've cross checked the hobby lobby, and Joannas prices!
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May 2024 by brandon lindgren
The staff was very friendly and the store has so many options for many different art styles.
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April 2024 by Michelle Szymanel
More expensive than other craft stores and never anybody around to help find things.
