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February 2024 by Joy Joy
Wow they have everything
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January 2024 by Matt Visco
great staff
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November 2023 by NN J
Friendly staff and good selection. great balloons for birthdays
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September 2023 by Taylor T.
Ordered balloons for delivery for my sons second birthday. They use DoorDash to deliver and do not guarantee their deliveries. I learned that the hard way. When I got my balloons they smelled like cigarette smoke and I could not keep them in my house or use them for the party. When called to see if I can get replacement because I have a newborn that cannot be around cigarette smoke they basically said it's not their problem. Now I don't have balloons for my sons party and I'm out 57 dollars for them. Leaving this review to warn people that once it "leaves the store" they won't replace if delivery goes wrong.
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September 2023 by Dave Borcas
Amazing selection of balloons and stuff to make your party great. Workers very friendly.
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August 2023 by Scherrie James
Girl's at register in a group talking not acknowledging customer
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May 2023 by Chris Jackson
At 11:45am the Willoughby store said they couldn't blow up 5 balloons until after 3pm. With our daughter's 8th birthday party at 1pm we needed these balloons. I called this location and the manager said that they would be glad to help. We drove there, were treated so well, We will drive from Willowick to Mentor from now on. Thank you for saving her party MENTOR!
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February 2023 by Peggy Paris
Great customer service a little pricey
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January 2023 by Patricia Helmerich
Had what we needed! Guy knew where it was and directed me. Wish it was cleaner and stocked better.
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January 2023 by Mark Ulis
Very friendly and helpful employees. Great prices too
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December 2022 by Curt Caden
Many Christmas items not out yet and we had a party coming up. Staff seemed preoccupied and we had to wait for a cashier.
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November 2022 by Joy Godby
Had so many things for Halloween. Awesome selection!
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August 2022 by Ирина Кулиш
Nice play for organizing any party
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August 2022 by Emma Jean
Great selection!! Found everything that I was looking for and alot of ideas for more!!
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August 2022 by Jillian Elizabeth Carroll Hogue
Large one stop party store filled with decorations and supplies for every special occasion and a large variety of baking supplies ! Large section to make loot bags! Balloon counter with quick turnaround for inflation. Pleasant staff at this location. My only complaint is the prices - a bit overpriced and some items can be found MUCH cheaper at other stores. Otherwise , my go to for all of my party needs! Side note - I agree you need a loyalty program!!