-
April 2024 by Derek Da BRAIN Tigner
There are the biggest pirates I have ever experienced in the rental industry. I have been dealing with them for 3 years, and each year, they raised the rental fees twice a year and don't provide anything extra for the cost. The gate broke on me 5 times since I signed up for this terrible experience. i lost two contacts because i couldn't access my things. They charge you for a late fee when you have paid them already. I got a card in the mail today their rising the rent up to $200 for a little 10 by 10 unit. When I started, they gave me this sweet price less than 2 months that amount doubled without notice. I hope nobody else makes a big mistake. I made it ever getting involved with them. Please take your belongings somewhere else. That response is fake to. I called that number b4 I left this review the phone call is exactly why I posted this review they can care less about robbing me without a gun for 3 years the guy said the property value is worth more according to corporate was his answer. That's a corporate & owner cost not your 3 year long good paying customers! You guys never was upfront about the twice a year up charge every year. They lie to you to get you in there then hit you with wild out Laddish charges. If you really cared you would contact me instead ? I called & your rep had me on hold for 15mins and the best excuse is corporate said they feel you should pay more just because.Update:4/25/24I must admit, it took a few calls about the issues above. I got in touch with a reasonable person on the phone when i called the number above. Company Rep Victor, help me resolve the matter at hand, thank you. I would like to mention this company really needs to offer the long term clients some type of special's and discounts..
-
March 2024 by Sandra Kranek
Great place to rent. Casey is professional and is always willing to help out! The storage units are clean and well maintained!
-
February 2024 by Patty Cervenak
Excellent service from Casey , always helpful and patient.
-
January 2024 by John edvon
Closed more than they are open , during their own scheduled business operating hours , managed very poorly apparently.. *Example * as I'm writing this review @ 3pm in afternoon , there is a sign on door that says will return @4pm yet the guy is literally sitting behind his desk on his computer *see attached photos* however I've been here twice in last 7 days where the lights were out doors locked and closed as early as 4 pm .. Phone calls are not returned (from my experience) even after multiple days .. Their packing supplies way over priced but to each they own , I wont do business here and wouldn't recommend them to anyone.. If I could give zero stars , I would
-
December 2023 by Michael Diffenbacher
Had a storage need, and these guys were able to meet my requirements with the best price around. Super helpful, super polite, super quick, super duper!
-
November 2023 by Jacqueline Baranski
Great place to store highly recommended and the people there are awesome and always happy to help!
-
October 2023 by Spinlimb OG
Very clean and well maintained place. Casey does a lot to make sure everything is kept up with and always gives everyone a helping hand. I highly recommend to everyone!
-
October 2023 by David Lilly
Casey is always very punctual, responds quickly and helpful. Wonderful place. The facility is always clean and good great. Thanks
-
October 2023 by Stephanie Simmons
Casey is always helpful when I have questions. Great place to rent from. Clean and secure facility.
-
October 2023 by B
Your office manager is a true professional. Easy to converse with and thoroughly provided me an overview and answered all my questions
-
October 2023 by AJ Welker
Casey is top notch and always willing to help anyway he can. Great service!
-
September 2023 by Kim Neuendorf
This facility, managed by Casey, has been great. He has made it easy for us to make changes in storage unit size over the years, and has always been congenial and highly professional. Great place!
-
September 2023 by Erin Burke Music
Casey was so friendly, so easy to get my account switched over. Highly recommend! Thank you!
-
September 2023 by Eileen Garcia
I am a new customer but so far so good, clean facility, helpful staff, and competitive rates.
-
August 2023 by Courtney Schuster
The man who helped me (I forget his name) was so quick and efficient and I got into my new unit the same day!
