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December 2023 by Tonya Griffith-Bullard
Ladies so nice & helpful
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October 2023 by Keith Lauver
It takes too long to get your money back on your debit card banks tell you one thing in the store tells you the other thing they need to get your facts straight never received it’s going on for days today’s the fifth day never received my money back yet from them the shoe department not too happy.
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July 2023 by Natalie Santoro
Saw online and in the store window they open at 11, came to the mall at that time and gates were down with all lights off. I walked around to see if maybe they were a little late to start but they were still closed at 11:40. How hard is it to open the store on time? Or at least put a sign up if hours are changed.
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July 2023 by BLACKCHARM 73
No one knows anything about the shoes here. Went to acquire some slio resistant shoes but none of the clerks could tell me if they were or not. Nothing on the box either. Disappointing ?
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May 2023 by Sue Slider
Although I didn't find what I was looking for, others in my group did. The associate at the register was very personable and had us laughing like we were friends. Store was clean and straightened.
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May 2023 by Ernest Haynes Keep up the bless work
Praise Jesus for company
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May 2023 by Brian Hargis
***EXCELLENT***Hundreds of shoes to choose from. Great prices and sales on name brands.Check it out.
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May 2023 by Craig Keller
Store closes at 8pm, one set of gates to store closed and the other set half way down at 7:35pm. 8 year old daughter knew exactly the shoes she wanted. We ducked under the half down gate and were immediately "warned" by the man at the register that "hey hey there we close VERY soon!" By leaving his register and rushing toward us. I responded by stating "I know you do but if you wanna make a sale you might wanna stay open a few minutes closer to your closing time". To which I was greeted by another man stating the man at the register was just alerting us " so now I'm in between two men over 6 ft tall , I'm 5 10 and daughter 3 and half feet....We proceeded by walking to the back but couldn't find her shoes. By this time ( 740) the register man was counting his drawer on the counter. When we asked about shoes he barely looked up and pointed to the back and stated "look back there" . We couldn't find them so my daughter asked if we could just leave. It was now 750 and the other man had to lift the now completely closed gates without saying a word even to my "thank you" . And share holders wonder what's happening to their business. It's really quite simple ......( P.S. please don't bother with the "form letter apology" as it obviously has little to no impact on performance or cultural change)
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May 2023 by ronnie keene
Nice to have a shoe store in your town. Very friendly and helpful staff.
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April 2023 by Cherry S. Chai
Great place for classy shoes at great prices. Some are on clearance for $9.97. Wow! Check them out! Staff are outstanding. Robert will assist you if you need a certain type of shoe. He is very helpful and courteous. I will return again because of Robert's expert assistance!
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April 2023 by Yvonne Reed
I found the shoes I found online but when I got to the store there was only one shoe in the box. I asked the clerk for help to find the other shoe and he started complaining that he a lot of other work to do, he did go looking for the other shoe and found it but did I really need the extra hoopla. I think if I really want to buy shoes again from the shoe dept I'll go to the one in Strongsville...maybe!
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April 2023 by Chris Bandemer
I asked the employee if they had a size 11 in a shoe I wanted he said everything is out like he didn't want to bother looking type of attitude
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February 2023 by Emily D
Happy to have picked up a new pair of men's vans, just wish they had more of a different selection of shoes for women.
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February 2023 by Pam Rutherford
Store was a mess. The prices were extremely higher then usual. Employees were not very friendly at all.
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December 2022 by Sarah Garza
Horrible experience. I went here last night around 6:30 with my boyfriend just to look around. I found a pair of shoes that I liked and went to go check out. We were next in line and the man at the register didn’t greet us, just gave us a blank stare, so I said hi nicely. He then looked down at the shoes I was buying then looked back at me and asked me who I was buying them for. I said myself, and then he asked how old I was. He then started insulting me and the shoes that I was buying. At first I thought it was a joke so I was just playing along, but he just kept going, and I realized he was being serious. He then looked at my boyfriend and said, “this is what you have to deal with everyday?!” and he started laughing. My boyfriend and I were both very confused what the guy’s problem was. We checked out at 7, an hour before they closed, so he couldn’t be mad about that. I asked for a lid for the shoe box and he straight up said no.I am a manager at a store and I know the first thing is to not make any negative comments about what the customer is buying. You should want to sell your products, not insult them and the customer. That man should not be working there if he is going to be talking to the customers like that, or else there are going to be a lot of unhappy customers.This is the first time I have ever experienced a cashier insulting my purchase from the store THEY’RE WORKING AT. If he is unhappy with his job he should not be working there.
