-
December 2023 by Kathy Rock
Lynn was very pleasant and helpful with our decision to purchase a Sleep Number bed.
-
September 2023 by Michael & Colleen Lear
We had the BEST experience. Our sales associate, ( Michael) took the time to really explain there beds and why they are made the way they are and why they are different then a traditional bed. It was an eye opening experience. When we got into one of 4 beds we where WOWED! ( we tried them all) It was so comfortable. Of course, we upgraded to a King now. LOL. Why not, we said. You can’t put a price on GREAT SLEEP and our HEATH! Once you go, you’ll never want to leave without the PERFECT BED for you! I say, what do you have to lose? Stop in and try these beds. You won’t be disappointed.
-
July 2023 by Richard Rich
The experience in the store was good. However, my wife and I both hate the bed. It’s an over priced air mattress and we are talking about the #2 most expensive version they sold at the time. And It’s also noisy, any small movement makes the frame they sold us rattle, forget about intimacy if you have kids. Now we are stuck with it. We’ve had it for 16 months and wish we never bought it. Also read the fine print, if you buy a bed frame from them, you can’t return that within the 100 days, it’s only the mattress itself. And one more thing, don’t buy the mattress protector, it feels and sounds like you’re laying on a giant diaper. Buyers remorse is an understatement.
-
June 2023 by scott carley
Michael was extremely kind and courteous and explained how sleep number beds work. Never tried to upsell. He had us try different models so we had all the information to make a decision.
-
June 2023 by Fred G.
Again disappointed due to the incompetence of the people at Sleepnumber. Today they were to bring an entirely new Climate 360 bed and frame to replace the existing one, and again I was disappointed. They called and cancelled the 5th visit to my house and rescheduled for Friday. ...then :30 seconds later I got a txt message confirming for THURSDAY. I got to sit in the phone queue again to square away the actual appointment day (which is NOW on Monday. Wow. What a ride. It's two months since the initial installation and subsequent damage to my wall, despite repeated promises to send a damage claim form, it has not arrived. Do yourself a favor and stay away from Sleepnumber. I regret waking into their store in December when this journey began with my order.
-
May 2023 by Matthew Emrick
Great Experience. Megan answered all of our questions and made us feel like family. We are on our 3rd Sleep#.
-
April 2023 by Neal Palmer
Shon was exceptionally helpful and the best representative I've ever had in 89 years. He was knowledgeable a great listener with a great personality. Thank you to him and sleep number forhiring him, he should be promoted easily.
-
December 2022 by Frank Schwarz
Ken was really nice. Answered all our questions and made the buying decision easy. The sleep number store is definitely going to be missing a great employee when Ken retires. He was very helpful explained everything that we needed to know and worked with us. Thanks Ken.
-
November 2022 by Shane Nanney
We stopped in the start the process of looking for a new bed. We did not intend to buy but just learn what to ask. The salesman was so great and helped us to see what would be the perfect bed for my wife and me. We ended up buying that day. Very happy with the whole process. Looking forward to delivery day.
-
September 2022 by M G
Was truly an easy process. And fun!! Loved seeing the way he showed us our pressure spots at the different levels. They were right on with where we felt our comfort is for a mattress.If you haven’t checked this out. I suggest you do. If anything to learn exactly what kind of mattress suits you.It is soooo nice being able to adjust it for differences between my husband and I. But THE BEST part is that I can actually lie flat. I have not been able to do that due to pain for over twenty years. (I have spent several years in a recliner). I am so happy we decided to take a chance and check it out.
-
August 2022 by Marni Huebner-Tiborsky
Good store- not sure what we can do or what mattress and base we need.
-
July 2022 by Clay B
The sales people were very misleading about the ability to return the mattress. This bed was so uncomfortable and I have never had a worse customer service experience. Please, do not buy theses beds. After having it for 17 days and then returning it we lost over $600.00 due to shipping, set up, and return fees because those are non refundable. I normally never wish Failure on a company but I’m glad I have been able to talk at least 3 people out of buying this overpriced air mattress. This place is predatory and the bed is awful.
-
June 2022 by Tim Freeman
Looking forward to great sleeping again on a mattress that fits the sleeper....expected delivery mid June...Michael was the perfect salesmen, sleep tekke...
-
May 2022 by William Panzarella
Shon was super knowledgeable and very friendly. Attentive to our needs and honest and sincere when answering all of my questions. Great experience 10/10
-
October 2021 by M Gruber
Was truly an easy process. And fun!! Loved seeing the way he showed us our pressure spots at the different levels. They were right on with where we felt our comfort is for a mattress.If you haven’t checked this out. I suggest you do. If anything to learn exactly what kind of mattress suits you.It is soooo nice being able to adjust it for differences between my husband and I. But THE BEST part is that I can actually lie flat. I have not been able to do that due to pain for over twenty years. (I have spent several years in a recliner). I am so happy we decided to take a chance and check it out.