Stahls' Transfer Express

Hours: Stahls' Transfer Express is a business based in Mentor, Ohio, that manufactures custom heat applied transfers for decorating apparel. It serves as a one-stop shop, offering these transfers along with blank apparel, primarily for athletic dealers and T-shirt retailers. The company is noted for being a great company with fast service and very reasonable prices, with orders often processed and delivered quickly. Customers report great quality products for any heat transfer work, with very quick shipping in about two business days. Their online design program is helpful for creating and saving designs, and they offer useful layouts and templates. However, some aspects of the service can be frustrating. The online designer system takes a while to get used to and lacks certain editing features, like a crop tool. There can be issues with the system, such as the proof page accidentally cutting off parts of a logo, which may not be evident until the order arrives. Some customers find the resolution process for problems to be a pain, noting that the company prefers phone calls over their online resolution center and may not offer refunds once production has started. While customer service is often helpful and quick, there are instances where support for tasks like uploading logos was lacking, forcing customers to use another company. Despite these cons, many consider it their go-to website for heat transfers.

1. Mentor, Ohio