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April 2024 by Dave Allen
Used to be a time when Steak n Shake was where you went for a better fast food experience. Hadn't been to one in many years. So disappointed in every way. Kiosk order taking touchscreen. Then a 40 minute wait. Dry, burnt, cold, shrunken burger. Tomato slice was thicker than the ultra thin double burger patties combined. At least the fries were good. No reason to ever go back. Sad.
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April 2024 by G B
Get a bowl of chilli to be filled WAY under the fill line and go have NO BEANS JUST JUICE....
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April 2024 by Ruthann Leinweber-Blank
Used to be. Great restaurant. Daughter and I ordered same sandwich she also.ordered a side of onion rings ans we both ordered milk shakes wich were good but the burgers ans the onion ringznot so much I don't remember burgers being so greasy that you literally could see rhe Grease drip off. No customer interaction what so ever everything is.self serve ate one of my daughters onion rings that she ordered ans I nearly choked on it. If the location last another 3 to 4 years I see it being torn down. Lime is sister store in Willoughby Ohio.
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April 2024 by Brian Murray
It shouldn't take 33 minutes to make a burger.
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April 2024 by Me
With the downfall of all the Steak and Shakes going out of business and being torn down you think the ones that are still open would be a little bit more respectful and not let the people sit in line without even a welcome off to McDonald's I go
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April 2024 by zax evolved
Just over all had a great time
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March 2024 by Bon Revolvski
I don’t understand how nobody knows the difference between buffalo and BBQ sauce. Also your manager has literally stains on her shirt, she ate my food.
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March 2024 by Dan Hemphill
A couple of 10ft tall banners that say "Dining Room Open".... doors locked. Absolute joke of a
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March 2024 by Rebecca Birovsek
The Lady at the drive thru was Awesome. She really made my day!
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March 2024 by Nicole
I came in there with a chip on my shoulder bc I had just spent $50 on gift cards to get dinner for my family and couldn’t use them I wanted to cry bc that’s all I had on me, Tyshawn saved my day and was so calm and completely turned my day around!!! Thank you so much for restoring my faith in humanity.Kid-friendliness: Quiet clean environment
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February 2024 by Todd Shingledecker
Wasn't to impressed with this before but now its totally different and a great place and awesome
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February 2024 by Dawn Schoff
It's really sad anymore that nobody likes Steak and Shake. I love this place. I noticed they have done away with the waitresses and you order everything by the counter. Food was Fast and
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February 2024 by Kenneth Steiger
Frisco Melt Combo is always the order. Could have used a little less butter on bread, but can't wait until next one.
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February 2024 by Ranae Mayle
Showed up three times in one day during open hours and the doors were locked while the employees made eye contact with me and ignored me. Clearly they don’t care about their job, the area supervisor must not care either seeing as they don’t care if they have business or not. It’s really sad considering the atmosphere was always so happy and packed. Doesn’t feel so wholesome anymore with a bunch of rude idiots running the place. Fire the whole staff and start fresh or this business will close.
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January 2024 by Angel Angel
Place was empty pulled in order online waited 15 mins before going in then to be asked if I had an online order told them yes waited another 30mins before getting the wrong food went in to correct just to get ANOTHER wrong order I should have checked when I was handed the bag but did not so had to go back in for the manager lady with her nose piercing to be rude great management there that location needs a whole new staff or just shut down smh ??????