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April 2025 by Myrna Neal
No wait. Staff is nice. Facility is very clean.
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January 2025 by Mario Shy
If I could leave a 0 I would. Their staff is incredibly rude and incompetent. They act as is scheduling an appointment is a direct interference in their day. Disgusted is an understatement
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November 2024 by Natosha Reed
Dr. Mrs.LeLe is horrible her attitude stinks I went to see her because I was sick my yearly check up she told me they called me to tell me I was pre diabetic but they didn't my sugar was 300 she didn't do nothing but give me pills . I ended up going to Cleveland clinic 2 days later the admitted me and not only I had diabetes but congested heart failure that dr. Elle didn't even checkout. Dnt recommend her at all attitude stinks dnt do it
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August 2024 by Pril Babydoll
Save your time. This place is a waste of good real estate in Mentor Ohio. And should not carry the uh name. Completely unhelpful on my visit. Forgot I was there and left me waiting until they were almost closed. Did not have a doctor on duty but had some type of PA who was not able to help with either one of my situations and suggested idiotic over-the-counter medications that I had already tried. Left in just as bad a condition as I showed up. Google it and go somewhere else. If you're not feeling well. If there were zero stars or negative stars available, that's what I would give it.
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July 2023 by Carol Spikes
Dr. Macknin and his staff are all very professional and caring.
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June 2023 by Kara Temple
Never again
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June 2023 by Kayla Hendrix
Is one of the worst hospitals Dr Leelee staff is so unprofessional
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May 2023 by Babydoll Lisa
They are rude! If they are this poorly trained, who wants to go here for treatment! The woman who answered was rude to inform me about their process. They act like you work there and know the drill. F-
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May 2023 by Kylie Morgan
i called to check on something and the lady who answered the phone (Carol) was extremely and rude and not helpful at all i just hung up. So unprofessional l.
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April 2023 by Jani “Jay” Pearcy
Now I remember why I stopped coming here years ago! I was shocked at the state of the exam room I was put in. Seriously looked like it hadn't been cleaned in years. I hurried out of there I was so grossed out. I won't be back.
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March 2023 by Deborah McGee
I always get in and out quickly, lab results are usually available the same day. My doc at UH Always returns my phone calls right away.
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December 2022 by claudia
Was treated very poorly by outpatient ultrasound staff
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December 2022 by Trish l
The ladies at the numerology desk were screwing around and didn't pay attention to me waiting at the window trying to get their attention and had the audacity to make a comment about waiting for a late person, I had to yell a "helllloooo, I am still standing here." And was 15 min late to my appointment, which backs everyone up.. just to deal with our subpar, horrible Healthcare system. It is rare to find competency or feel confident that people even know what they are doing..... or even care. Just headaches and run-arounds and "I don't know's", messed up communications, and medication that were forgotten to be added to my file..
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December 2022 by Steven Dinger
They opened at 8 I been calling for over an hour and no one has answered the phone and a couple times I’ve been hung up on by the call waiting. Horrible when I’m trying to make an appointment for my infant and none of these lazy women will answer a phone. I’d give negative stars if I could, even one star is too good for them.
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December 2022 by Amy Perry
I'm not ever going to Mentor University again 2nd time different Dr.Apt. 10Am Allergy Office, got their half hour early, I live 30 mins, 635.00 budget. I went to assis. At 10:25 I notice shot paintence going in that came after me.. They yell your name out for inside their office, they don't have the professionalizum as most Dr. Offices. assist said what are you here for? Then stated 2 people ahead of you. I was sitting their till 10:55 my husband sed enough let's go.
