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December 2023 by Wandern
If there is a wait, it is short. The tellers are always so pleasant, fast, and helpful with questions or can direct you to someone who can help you. The banks hours are so convenient, and there are two ATM lines to make things even faster. An excellent banking experience in a fantastic location.
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December 2023 by Brittany Clark
Chris and Rachel did an amazing job helping us set our kids up for the first debit card. Chris was great with the kids, talking with them and even played tic tac toe with them while we set up their accounts. Great customer service
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October 2023 by Lil Maal
Nice white lady name Rachel Beck (Chase Banker) made me feel like I was at my second home. Went in and asked for a Direct Deposit form for my job. She just so nice, everyone is so friendly inside :)
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May 2023 by Honna Waymire
Love my bank. I have been with them since 2012. Never have any issue with them. The teller is nice.
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March 2023 by Chris Waller
Nice polite people
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November 2022 by T Wa
Tried to cash a check made out by chase... they put a 3 day hold on it pushing it to a holiday. So now I can't travel for the holiday and my dog needs to be seen at the vet and i can't do that either.
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April 2022 by Donell Mapp
Excellent service
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November 2021 by monica smithson
I love my bank
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June 2020 by Lewis Meredith
Very poor customer service.
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October 2019 by Tim Mcdaniel
Fast and friendly service
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August 2019 by Jason Hicks
Will need drivers license to deposit cash. Unbelievable. Came home from work, unloaded my pockets like I always do. Realized I forgot to go to the bank. Went to deposit cash, with the deposit slip out of my checkbook (not a hand written one) a d the would not let me make the deposit. Had to drive all the way back home to get my license. I have 7 different accounts with Chase including business accounts and a mortgage. Absolutely horrible customer service policy. The teller was nice.
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April 2019 by underliner6
Called 4 times throughout the day until someone picked up the phone. Needed to know if i needed to make an appointment to withdraw a large amount of cash. They told me to just come in but they couldn't give me all the cash i was requesting. They said they only get a cash delivery once a week and dint want to run out of money??? Asked what my limit was and it took them transferring me and beating around the bush to tell me an amount (less than 1/2 of what i needed). I go in and the teller confirms the amount verbally of my withdrawal to the point of people in line hearing. She then plops down the cash on the counter. She asked if i needed her to count it? At this point i felt like the security of me and my money were at risk so i just wanted to get out of the bank as i felt uncomfortable and said no. I did have to ask her for an envelope to at least put the cash in to leave. Not a pleasant experience...
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November 2018 by Sunshine Smith
I tried to get a check cashed for 269.00 and had 246.00 In my checking account they did not want to cash the check and give me all of the 269. Really that trouble. Had an account their since 2011. I took my check to Huntington bank only had $40 in my account and they cashed the check and give me all of the 269. Chase is trouble and Huntington bank is the best
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November 2018 by Abhilash Sajja
They don't answer calls.
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October 2018 by yash thakur
My wife was hospitalized due to preganacy and I was distress and tensed about her health and I went to chase bank because of some urgent work and met a girl on counter , her name was Maria.
