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September 2023 by Norma Napoles
Always helpful and easy to work with.
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May 2023 by Travis Alexander Proffit
They make you feel bad for spending your money and lock your card if they think you spent too much. Worst banking experience ever! DO NOT BANK HERE
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August 2021 by Joshua Shope
they updated their banking systems and I have not been able to login for weeks. I called customer service and the man on the phone was extremely rude and unhelpful. I will not be using this bank anymore and I am extremely disappointed.
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January 2021 by Teri P
I would highly recommend this bank. I have been a customer for 41 years which is hard to believe...they offer outstanding customer service. It it amazing to be able to call a bank and get an answer with one call...outstanding bookkeeping dept and good honest folks. Proud to say there my hometown bank.
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May 2020 by Teri Philhower
I would highly recommend this bank. I have been a customer for 41 years which is hard to believe...they offer outstanding customer service. It it amazing to be able to call a bank and get an answer with one call...outstanding bookkeeping dept and good honest folks. Proud to say there my hometown bank.
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April 2020 by Gayle Reilich
Thank you, Farmers & Merchants, for helping Foreign Exchange secure loans through the federal Payroll Protection plan. We were able to reopen a closed location and bring back furloughed employees. We appreciate your fast assistance!
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April 2020 by Mike Ledbetter
SBA PPP loan was processed and funded quickly. Great work from people who are easy to deal with. Thank you.
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March 2020 by Joshua Shope
its been 2 days and i still have not recieved my direct deposit. all i keep hearing is our systems are down. this is my paycheck my whole livelihood, its extremely important and i dont have an answer as to whether my employer didnt pay me or whats going on. extremely frustrated.
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September 2019 by Dallas Bledsoe
I have no problems with my bank
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August 2019 by Stephen Mortenson
If you dont check out Farmers and Merchants Bank for help on commercial, personal, or auto lending you're a fool. the president of the bank is a god send. Never have I ever had the best experience with a lender as I have had with Shon Myers and his team. these people care about your life. I quote, "We are here to help make your dreams come true".
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June 2019 by glen miller
Tellers are always super friendly and helpful, they're the best, but the loan dept. Seems to really discourage small business and the self employed even for long standing customers, it's a shame that a customer and business owner of many years can't use their hometown bank to obtain a small auto loan, because they're self employed, it was definitely a degrading and humiliating experience from a bank I thought I could count on, the self employed might want to avoid this bank
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May 2019 by Darlene Cole
I've came in and applied for a loan i understand im not a customer at your back I work just like everyone else I got hurt at work and needed just a little help til my workers comp starts so I won't be homeless and it hurts when u get turned away
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May 2019 by Tiffany g
Love banking here the tellers know you by name
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February 2019 by Lisa Burdette
Farmers & Merchants Bank is a great bank the employees are awesome great customer service! The New Lebanon location is wonderful!!
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October 2018 by Ryan Ingram
Hands down the best interactions I've ever had with a bank. As many others have stated in these reviews, you're not just a number nor does you get lost in the shuffle. The staff remembers your name and they are all incredibly friendly and professional.
