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December 2023 by David Henry
No cash after 6pm?
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September 2023 by mike fiorentino
Today my wife again got 5 star service from Pamela,she has been great working with her on fraud problems,it’s so nice to have someone like her to help with problems,You’ve got a good one 5th 3rd!⭐️⭐️⭐️⭐️⭐️
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September 2022 by tammy Smith
I really like this bank. I've been with over a decade.
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May 2022 by Rob Garland
I currently have three accounts with 5/3, including a credit card. As of Monday or Tuesday I will have 0. Fifth Third corporate and Alex Rd branch manager: you can thank your teller, Randy, for this. There is absolutely no reason to treat someone the way Randy treated me, especially a long-time customer. At my job I would never dare speak to a customer the way Randy spoke to me. Ask him why. Ask the other tellers who were working late in the afternoon on Friday 5/20/22 ~4:45pm why. I'm sure they're already talking about it. I'm sorry Randy has a chip on his shoulder about working an entry level job at his advanced age, but that gives him no excuse or reason to treat customers in such a disrespectful and confrontational manner. If this is the caliber of employee that Fifth Third brings to the table then I no longer feel comfortable having Fifth Third as my bank.
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October 2021 by Lagos Guzman
Waited for more than 1/2 hr to get a deposit made. There goes my break. Thank you for being so understaffed.
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May 2021 by Danny King
Even though I don't know why I couldn't open a Momentum checking account online, I went into the branch today and set up my new account in 20 minutes. Staff was friendly and helpful.
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December 2020 by michaela harvey
Nothing but problems. I truly don't think they know what they're doing in there. At first, I thought "oh its not their fault, they just have a lot of technical difficulties" but then I realized they don't know what they're doing, AND they have a lot of technical difficulties. Also, their drive thru lines always take a really long time to get through.
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October 2018 by Holly Routzohn
I've never had a bad experience here. The staff is more than helpful and very friendly. When I needed a way to consolidate my credit card debt they were more than helpful and knowledgeable with what would be the best option for me. Highly recommend this Branch!
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October 2018 by Rico Conti
So I've banked with fifth third for a couple of years and have been very Happy. So today I went in to my neighborhood bank to open an account for my father who is disabled and in a nursing home and incapable of leaving . I have POA over all his accounts and manage his portfolio. So I sit down with a guy named "Dave" but that's not what the name on the markey said on his Desk?? I proceed to tell him the situation and would like to open a account for my father being that i was a very satisfied customer over the years. So Dave proceeds to tell me he can't open an account for my father even though I'm "POA" of all his Business. I said ok well can we add him to my Account ?? He looks at his computer and says nope. Remind you I have all the "POA" paper work in front of him and he still says " nope nothing I can do for your father " I asked why ? He said " It's Against protocol " No other bank I've shown "Power of attorney "paperwork to has a problem with opening an account for him as long as he Deposits the amount necessary to open a new account . "Dave " at fifth third Bank in west carrollton/ miamisburg is not to be Trusted. I went across the street to "US BANK " and had no problems opening a new account for my disabled father with our POA paperwork.
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June 2017 by bilbo baggins
Old and useless, everyone that works here is very much older and unwilling to help. I've gone into this branch 3 seperate occasions, and miraculously they are unable to help ajd refer me to one of the other branchers, dont waste your time unless you are doing a deposit or withdrawal.
