Hotels in Miamisburg, OH

“My stay was okay overall, but I was disappointed with how room preferences were handled. I’m an IHG Platinum member and have a ground-floor preference saved in my profile, yet I was assigned a room on the 4th floor. A member of my party who is not an IHG member was asked which floor they wanted and was given a ground-floor room. I understand preferences are subject to availability, but I expected more consistency and more attention to member preferences.

More concerning, on the morning of checkout, I was told checkout was at noon, but around 9:20 AM someone knocked and then used a key card to open my room door while I was in the shower! The only thing that prevented entry was the interior latch. That is a serious safety issue. I do not know who attempted to enter, and an occupied room should not be accessed before checkout while a guest is still inside. This needs to be reviewed as a room security issue.”

“The people that work here are really nice and do a really good job. The rooms are really clean and the housekeeping staff do a really good job. Oh, and the food is delicious.”

“Pleasant hotel! Not overly fancy but a great price especially for what you get. Friendly, helpful staff. Room was clean. Walls were a little thin and some guests were a little loud (not the hotel’s fault). The bed was on the firm side but it didn’t bother us much, though the springs/frame were very squeaky whenever you move at all. Breakfast was very tasty with nice options! Overall we enjoyed our stay!”

“I would say the best part is the service I was in and out cuz I reserved it early this the second time I've been here this is just a more expensive room The only thing wrong with the room if you're looking for something fast like I was is the bathroom tub was not dirty but it has like you can tell people have been using the bathtub like at your home or something if you don't clean it well it's not dirt in there it's just that it's like the discoloration stuff but it's fine room is fine The bed is to my level of hardness refrigerator is a decent size microwave is good air conditioner is working fine got enough storage place for all my clothes and they accept animals next time I come I want to bring my dog and see how that works out”

“Surprisingly betrer than some of the negative reviews I encountered.
The good:
1. While the facility is older, it is relatively good shape
2. Comfortable, above average bedding
3. Larger hotel feel creates a more relaxed feeling. Workout room and pool in good shape

The bad:
1. Service is a little below average, needing more experience with tenured travellers
2. Weakest part of hotel: breakfast offering. The buffet was both poor in quality and lacked attention to items that needed to be refilled. Suggest avoiding the kitchen all together
3. State of of affairs around front desk: suggest facility ownership step in and direct a reorganization of everthing...literally the visible area around the front desk appears to be more of a closet for office and hotel supplies.

All that said, it is a good location and a Hilton concept that simply needs a little more attention. Good value to note!”