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November 2023 by Christine Aring
My Edge was approaching13 years old, so my husband decided we needed a new car to take us into retirement. Not my idea of a fun Saturday, but it was painless and we are very satisfied with the help we received. My husband had picked up parts at Interstate in the past, they were in stock and ready to pick up, so he decided to check out what they had online. When we arrived, Matt Sanders helped us see everything we looked at online and helped with our trade ins (we had two) They helped us make decisions about financing without any pressure and made the day as pleasant as it could be! We both would definitely recommend Interstate Ford
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November 2023 by Jaimebhhmm . Chappel
Aaron was ready and waiting on me when I arrived. He made the process of buying my new car exceptional. He was very informative and explained everything in great detail. Jason from finance was awesome as well. They explained all of my options to me and let me decide what I wanted or didn’t want. It was a great experience and I absolutely love my new car!!
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November 2023 by Lynn McCauley
Had an excellent experience dealing with InterstateFord for my recent purchase/trade for a new F250 truck. I dealt with Thomas and would recommend him to anyone considering a new vehicle. This was my first time dealing with Interstate and found them very good to work with and will certainly consider them for any new vehicles in the future.
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November 2023 by Doug Werner
Top notch sales staff, very easy to work with. Super friendly and professional from start to finish in purchasing our new Edge. No pressure in the finance room. Couldn't have been a smoother experience, highly recommend!
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September 2023 by Katie Schafer
Bought a new truck: They didn't make us feel uncomfortable. They were easy to work with. They were nice and stayed late for us. Financial was able and willing to work with us. Greatly appreciated them showing us how to use some of the options in the truck and filling up the gas tank. We worked with Lawrence, he has been great.
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September 2023 by Cathryn Fortunato
Overall the experience was great! Nick M. was a great salesperson. He answered all our questions . He was very helpful without being pushy or hovering. My daughter and I were able to take the car for a test drive alone. We only had one problem- I had gotten a loan pre-approved by my bank (USAA) and Interstate does not take USAA loans because the paperwork gets held up too long. Their rate was not quite as good so I decided not to buy that day. After looking at more cars and reading online that indeed, other people had trouble with paperwork taking too long with USAA, I decided to get the car at Interstate Ford. The credit pre-approval process was very easy - Nick sent me a link and I completed it at home on my phone in less than five minutes. All that was left to do was come in, sign the paperwork and pick up my new, wonderful car!
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August 2023 by John Devillier
Another great experience with Interstate Ford. From the special order process to delivery of our new Bronco, flawless. Caleb kept us informed during the entire process. Interstate Ford is a team and it was clear they take care of one another, which translates to excellent customer service. Highly recommend Interstate Ford! Love the new Bronco!
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August 2023 by A. A.
If you want the largest new Ford inventory in our area and the best services, I would strongly recommend this ford dealership. No words can describe how helpful and great the part and service department of this dealership is. They go above and beyond to provide the parts, accessories and excellent services. The sales department can not be nicer and more helpful. They treat customers with true dignity and respect. Mr Mick is my salesman and he is the best salesman I have ever worked with. The business manager, Mr Moore, is a wonderful person and he would go above and beyond to provide the best car buying experience a customer might have. I strongly recommend this valued Ford dealership to everyone.
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August 2023 by Suzanne Grove
After an accident and needing a new car that doesn't fit under a semi, ? my husband and I found Thomas and my new Bronco!! I had 800 questions and Thomas knew all of the answers. Wes in finance was great, as well, providing us with different financial options to choose from. Thanks, again, to Thomas, for making this happen quickly and smoothly!!
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August 2023 by Christian Morrow
Bought a vehicle almost one year ago exactly; sales person was great, vehicle is fantastic. However, finance manager left me with not one, not two, but FOUR hard inquiries on a 720 credit score that I’m just now investigating. They “shotgunned” my app to different banks, which should all count as one inquiry but their inquiry shows one from interstate ford and then three more from all the different banks in a single day. Why was my top-tier score sent to so many banks in the first place? I even had a significant cash down payment. Will be disputing with credit agency.
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July 2023 by Katie Cool
Our salesperson, Lawrence, was extremely helpful. Didn't feel like I was being oversold anything that we didn't need and he was very honest. Both Lawrence and our finance manager, Wesley, stayed after close to help us finish out the process, which was very appreciated.
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July 2023 by Doug J.
We will skip over the shady sales practices and horrible body shop for this review. The service department did a recall for me a couple of years ago on the delaminating door panel issue. Only the drivers door was bad at the time but the recall states they were supposed to be both sides done. It was reported to Ford (and they were compensated by Ford for both) . Passenger side is now really bad and obviously never repaired (no staples which is the fix) . So now I can't get it fixed unless I pay for it. There is not a single metric I can think of that I would rate them even average !
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June 2023 by Donna Spencer
Best car experience! Exceeded expectations in every way- great car, price, service, professionalism, honesty, etc.!!!Thomas Turner made the process go smoothly, took the time to show me all the car’s features, and checked in the next day to see if I had any questions. He is very knowledgeable and gets things done with ease!I had been car shopping for about two months with some not so good experiences. I’m happy with my decision to drive the two hours to get a great deal and best in class service!
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June 2023 by Aaron Whitaker Jr
I have dealt with many car lots. Tom Turner done a wonderful job handling my trade in and getting my new Escape. I would recommend this dealership to all. This was my 32 car since starting to drive. So I have been at many car lots. They all was very nice to me.
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June 2023 by Matt Beccaccio
I will never go anyplace else for service on my Ford F150. Kayla in service was amazing. She kept me up to date the whole time they had my truck and had the parts ordered. She was even able to help me with a rental. Interstate ford is top notch and if you’re looking for a vehicle go see Nick ( tell him I sent you!).