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November 2023 by Nicholas Brookman
I called shorty before close because I found a nail in my tire and they said bring on by and they would help me out. I got there 10 minutes before close with my dog and kids and they got us out and done with in 15 minutes. They were super nice and very helpful. Would definitely recommend or use if I need help again.
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November 2023 by David Campbell
This place is really unique! Why do I say that, well they have a fat little squirrel that hangs out. This squirrel will let you hand feed him. Yes, I said hand feed it. Mind Blown! I was here with a friend that was having an issue with a light on in her car. She was told that the light would go out after driving a few miles. It never did. So we stopped in with her dog with us. The dog is just a 3 month old puppy. She found a mechanic outside parked by him to chat with the guy. He checked the codes and brought her car in the bay to fix it. Yea, it was a little bit more money. She has a trip to Illinois coming up and wanted everything to be good to go. There isn't much space to walk the dog there so we took him inside, they didn't mind and started talking about how good dogs are for us. Just because of this visit, I need new tires so I set up an appointment for this week myself. It's the small things that matter to me. Thanks guys, much love!
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November 2023 by Jordyn
I had paid between $10 and $12 in one week alone for air in one of my tires. My tire just kept losing pressure slowly. Brand new car, but the dealership couldn’t get me in for two weeks.Having reached my wit’s end, I called Tire Discounters to see if they could help me out. They didn’t have any appointments available but were able to take me as a walk-in. Their appointment cars had priority, but they did take the time to look at my tire. The repair - after fees and tax - was only around $43.That’s not bad at all!I’m glad they were able to squeeze me in on such short notice.
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October 2023 by Jocelyn C.
Ben and his team patched our tire and saved the day on our road trip from Detroit to Asheville! Took care of us free of charge -- so professional and helpful. We appreciate you all so much. You've earned our trust and business whenever we are in Ohio.
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September 2023 by Tameka Benson
Terrible service! I've been a customer at this location for years. This will be my 4th and last set of tires. I dropped my car off at 3:00 p.m. at 6:00 p.m. I was told that my car is not ready due to one technician on staff. I asked the guy at the front desk... Why did I need an appointment? He said appointment makes me a priority. I do not feel like a priority!!! I have referred people to this very location which I will never do again! At 6:30 p.m. I got a call stating that I needed to change a sensor on my tire for $90 additional to the $842 for the set of tires.My weekend is ruined. I was my way to a wedding that I won't be able to make it to. Worst experience ever.Tire discounter you should be ashamed and need to do better.
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September 2023 by John Foged
Called the store 2 minutes before closing and spoke with Dylan and he stayed late to fix a flat tire GREAT customer service.Would recommend this store to all my friends and family.
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August 2023 by Dan Sedlacek
Great service every time I've been in. Today was no exception.Kevin got me booked in minutes and Donnie held the door for me as I walked in and he had my oil changed, tires rotated, and even my brakes replaced all within a couple hours! I barely had time to get comfortable at home before my car was ready.Great location, great service.
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July 2023 by Curt Diggy
Took my car in last minute, 20 minutes before they closed, and they were as polite and pleasant as could be, especially considering the time and no notice. My wife and I chatted with Kevin while Matt worked on the car, and he's delightful and intelligent. Turns out I made a mistake when I purchased the wheel they were putting on and got the wrong offset. They notified me of the issue, while putting their heads together to give me a temporary fix to get by, considering that I'd just spent a ton of money incorrectly elsewhere. They put the quick fix together, and put the old wheel back on at no extra charge, which, the original charge was cheaper than I expected as well. In a day and age of dying to nonexistent customer service, these guys went above and beyond today, and we're great to talk to.
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July 2023 by Jake Makinson
Dylan, Kevin, and Ben went above and beyond to make sure my with truck drives like it is brand new. Their attention to detail and sense o urgency is unmatched! My vehicle was pulling to the right significantly, and when I hopped back in, it drove as straight as an arrow. They really made me feel like we had all been friends for years. It was the type of service most vehicle owners can only dream of, THANKS GUYS!!
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June 2023 by Derek Oswalt
I had an appointment. They didn’t touch my care until almost an hour and a half waiting there. Then they had to go get a replacement tire “down the road” whatever that means. No communication to me about really what’s happening or why it’s taking so long. 3 hours later I finally get my car. If it’s gonna take 3 hours to wait in person let your customers know or keep them informed and maybe add a table or work station instead of just chairs. I’d give less than a star but they did the job to satisfactory level, just zero on customer experience.
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June 2023 by Courtney Gore
I take my vehicle in just to have a new tire sensor put in 1 tire and have it programmed. Upon arrival I asked specific questions and ensured I understood what needed to be done. They tell me no problem at all, it’s fast and a quick thing to do. Great, I’m happy.Then they tell me at checkout they put the new sensor in, but can’t program it due to the other sensors in my other tires needing to be replaced as the batteries are half drained. I explained all my sensors were checked upon arrival and that was not disclosed to me. Then they go on to tell me they can sell me the other sensors for $80.00 each. Keep in mind the other sensors are all in working order. They refused to program the new sensor unless I purchased the other 3 from them.I drove my self down to discount tire a few shops down and they fixed it, programmed the new sensor and gave me a coupon to come back!I feel as if I just was taken advantage of as a woman who came there alone. It’s a shame they refused to make it right and take advantage of me as if I was not educated to know that it doesn’t work that way.
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June 2023 by Kevin Pierson
Great experience getting tires on my Tundra. Staff was super nice, helpful, knowledgeable, and accommodating! I had purchased my own programmable TPMS sensors (and found out while there they were roughly the same price had I just bought them at tire discounters) and they installed my sensors with no issues. The man there even gave me some info on the programming process! They installed everything quickly and got my long truck aligned much faster than I expected. Even though I drove quite a distance to this store, due to my long truck and limited tire places that could align it, I will be taking all my vehicles here in the future!
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June 2023 by Mary Doan
Stopped here to to get a tire plugged last Saturday. While repairing, I was told I needed front brake pads and rotors to the tune of $812. After politely declining the highway robbery, the price dropped 2 more times (never to a reasonable amount). Long story short I got my pads replaced -- no rotors needed -- at Midas for under $200. I hesitated posting a negative review about this Tire Discounters location, but the gouging (and dishonesty) was too great not to warn others. On the upside, they did comp my tire repair.
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April 2023 by Mark Gaffney
I just became a big fan of Tire Discounters. They’re amazingly honest. I brought in a flat, and they fixed it for free — and I’ve never even bought tires from them before.While I was waiting, they came out and explained to another customer why he didn’t really need the alignment he came in for, and they refused to take his money for the inspection.Yeah, they can afford to do this stuff because they probably make big money on tire sales, but an honest business isn’t so common to come by these days. I’ll be going back to buy when the time comes.
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March 2023 by Jorge Carreon
Went there as I needed unmount a tire to reseal my 3 Piece work wheels, manager took his time to ensure that the wheel was properly unmounted and that no damage was done to the wheels. Beyond happy with the results and you’ve earned a long term customer. Thanks again!