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March 2022 by Susan S.
Slowest and most incompetent pharmacy. The Brook Park or North Royalton on Sprague is so much better.
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February 2022 by Lyla D.
Horrible customer service rude pharmacist on 02/05/21 in AM. No regards for people in line. Waited 40 minutes. Still waiting....
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December 2019 by Dee W.
Unfreaking incredible and I say this with a great deal of sarcasm. Can they get prescriptions right? No!! I wouldn't be writing this if it hadn't already happened twice so I'm not going back a third time. My doctor called in a prescription on a Friday at noon --I didn't go to pick it up until 6 o'clock--couldn't find it, then it wasn't ready and they didn't ask for insurance so if was rebilled twice . I had to wait, not happy. I went back to get that same prescription refill today. Last Friday doctor called and talk specifically with the pharmacist because I got seven phone calls about pick it up -don't pick it up -too early to order -come pick it up -don't pick it up and they said it would be ready Saturday. I didn't go Saturday, nor Sunday giving them plenty of time. I called today Monday at noon to avoid any more angst and wait for it ......wasn't ready. Was to be Saturday and now it's Monday.....need I say more?? I picked it up an hour or two ago and when I got home I looked at the package in the package precisely said ""promised 12-7 11AM"". This Pharmacy doesn't know what they're doing and I will go to any other CVS ,Rite Aid,Walmart,Walgreens before I darken this drugstore again. I just moved to this town : what a great impression! So much for going to your closest store and can someone tell me why we still need one on every corner like in the 50's???? This is relatively new real estate by the design noted--can't stay in business with this treatment and I am hopeful Walgreens across the street assumes all their business. Soapbox closed!!!
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October 2019 by So Disturbed R.
Pharmacist stands in the same spot ALL day; never acknowledged me at the drive through. He waited for the pharmacy tech to assist me!!
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July 2018 by Ditto J.
The worst CVS I ever been. Non cooperative staff who got caught in the wrong job I guess. Not helpful at all. And they seem least interested in their customers. Strictly avoid this CVS and go to some other location.
