Marshalls is a store full of surprises with new items arriving weekly. It offers a large and ever-changing selection across ladies fashion, shoes, beauty, home decor, men's, kids, baby items, and toys, along with necessities for pets. Many customers find good prices on brands they love, noting good selections of cosmetics, hair care, women's bags, and quality shoes. The store is generally described as nice, clean, and organized, with staff noted as nice and accommodating. However, some mention that specific sections, like boys clothing or work pants, can sometimes be very slim or poorly stocked. A common complaint is that staff frequently push the TJX rewards card even after being told no.