“Our non profit non compensated charity @Rise In Love has been a renter at the Middleburg Hts CubeSmart for many years. Rondee the manager is professional, respectful, and always is very nice. She takes the time and patience explaining everything that I have questions on. We house many of our supplies there and furniture to help families in need in our surrounding communities. What a great help they are. Thank You.”
“I rented a truck from the Compass Self Storage location in Cleveland to help move into our new house. Jennifer was unbelievably helpful and professional. We had some issues with truck availability but she quickly resolved them and went above and beyond with customer service. She turned what could’ve been a difficult day into an easy one and we were able to get everything moved on time. Definitely recommend if you need to rent a truck.”
“Chuck, Chris and Matt were my movers and to say they were amazing, fantastic and took great care with my move are understatements! I wouldn't hesitate to hire Leaders Moving and Storage again, and I would definitely ask for this team again. They made what I thought would be a very stressful day, a total breeze!! A great team and a great company!!! I also want to thank Chris K for his help, providing the quote and working with me to schedule a pretty quick move!
Thanks to the whole team!!
Jon Barrett”
“The staff was very friendly and they make sure the go over all costs and contract requirements. The also make sure, you are comfortable with the entire process and that you have their daily hours and the ability to have the pass code to enter the facility during their available hours. The manager Josh was very helpful and answered all questions and concerns. The facility was clean. I asked about if they have experienced any flooding and Josh said he has been therexI believe 15 or more years, and nothing has happened.”
“Space shop north Olmsted is definitely taking a turn for the better! Michelle and Tiffany are really kicking into gear trying to turn the place around with warm smiles and wonderful customer service skills. Happy to say we feel more secure in their hands.”
“The space was incredible, everyone working there (hi, Bob!) was so kind and helpful, and it was the easiest experience getting things moved in and out. 12/10, would get space here again if I need to in future!”
“We came here today to research options of storage units from basic to commercial with office space. Judy at the front desk was phenomenal. Very helpful, very informative, and a good sense of humor. Even if we don't rent here I would recommend them to anyone just because of Judy!”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“I had the pleasure of securing my storage unit from, Terry, and she was kind, considerate and knowledgeable. I always felt safe coming to my storage unit as it is in a great area! The facility was very clean and so are the grounds. I will always rent a storage unit at the Broadview Hts Public Storage when needed. Plus, the price was unbeatable and no walking up and down steps, all ground floor level. Thank you, Debbie Frick”
9:30AM - 5:30PM
12878 Pearl Rd, Strongsville
Self Storage
“Management and staff were very pleasant. Facilities were clean and safe. Location was convenient. Storage unit deals were very attractive as a new customer. Communication for billing cycles and online ability to pay the rent was convenient.”
“Awesome moving service - Patrick, JR, Jose, and Michael M were incredibly efficient, professional, and comprehensive. They took care of our fragile items and helped us with loads of unpacking. Would definitely use this company again!”
“I was a customer at this location for many years. Always the best service. Facility is very clean and well kept.
The manager, Tanya is awesome managing this location. Keep her this time!”
“Cherri Hess was so welcoming and kind during my check in/sign up process. The facility is extra clean and the units and accessibility are excellent. Thank you for a wonderful start to my storage journey.”
“I just signed up for my 10x10 storage unit and the manager Gwen made the process fast and simple and price was significantly less than what I pay at another place which I will be leaving.”
9:30AM - 6PM
2250 W 117th St, Cleveland
Self Storage
“we just moved into our storage space at 117th St. in Lakewood, Ohio. Ariana, the could not have been nicer. I was having difficulty accessing the gate. She took a half an hour and had me unload reload and help me set up my phone to access the gate. Kudos to you guys for having such a sweet, caring knowledgeable employee”
9:30AM - 5:30PM
12777 Abbey Rd K, North Royalton
Self Storage
“Customer service agent was very friendly and helpful. My first time using storage facility & very impressive units, extremely clean, safe environment. Excellent pricing. I have used other units in the past, but Valley is my new #1!”
“Can’t recommend Harrington Movers enough. They made our move as seamless as can be and did it with smiling faces. They were great communicators and very professional. These men didn’t take a break! They were fast, efficient, and very careful with wrapping and handling our furniture. We would definitely recommend this crew to our friends and would use them again. Thank you!”
“I love the ease of getting the unit, it was all done at home on my phone. Very simple. I paid and was givenmy code and was able to go to my unit immediately. That you have carts and a loading garage for the inside units. And the price was reasonable”
“Storage sense employees are very understanding and patience. Informed me right away of an incident that took place at the storage facility, even though the incident did not involve my unit in particular, but still informed me of it because my unit was close to where the incident occurred. Also, when I first paid for my unit online and went to go pay my second month, I was confused a little on charges, and the staff respectfully went over everything with me and explained everything until I further understood . I also fell behind on my bills one month and was late on my unit, and the staff was so gracious enough to waive my late fee for me which helped me out tremendously. Will continue to rent storage storage sense and as well as 100% to anyone else.”
“Fantastic experience,. Aaron, if I'm remembering the name right, gave me fantastic support on the first of September at the w130th location in Cleveland when I was having difficulty with my keys. Awesome service, awesome employee. He deserves a raise.”
“Tiffany was so lovely and helpful. She made the experience smooth and she was kind while doing so - you don’t find that often in the customer service industry anymore. Thank you Tiffany!”
“Wow! Just. Wow! We (The Musical Theater Project) decided to work remotely, and so we needed to move from a building in Independence to two storage units near Lakewood. We hired Berea Moving and Storage because they had been trustee by major arts organizations throughout Norheast Ohio. We needed to move backstock of CDs from our record label, and many, many theatrical costumes, in addition to office records, supplies, and equipment. They were thorough, careful, systematic, and organized. They were also really fun to work with! Somehow, they managed to find a spot for everything, even suggesting ways to organize the storage spaces so that everything would have its place. Best of all, the thousands of CDs were places in their exact right spot, in the exact right shelf--easy to find! We are forever grateful to this wonderful, family owned business. If they can organize our move, they can do the same for anyone.”
“This is by far the best storage unit in downtown Cleveland, if not all of Cleveland, & it is in large because of the manager Julia. The facility is immaculate; the cleanest one I have ever seen. Julia does a lot of the cleaning herself if not all of it. The bathroom is even clean! I am a disabled female & can access & use their bathroom without any issue & that’s saying a lot. I am also able to access our units (we have three!) without any issue. My husband & I needed a storage unit quickly, had a horrible experience at a highly rated nearby unit: the unit was dirty, unswept, the floors uneven (trip hazard) & a support beam 1/3 way into the unit blocking storage access & decreasing space as well as having horrible customer service from the local management to the corporate customer service and management. All these issues were resolved when we found Breakwater. Julia personally helped us choose the unit with the best location for us (& me being in a wheelchair) to access & helped ensure it was spotless before we moved in. We were so pleased we rented two more units there with the same great service. Julia even helped us choose the right size units to rent which were correct & not even close to what the professional moving company said we needed. Julia is always there to help or answer the phone & if not, she returns all phone calls almost immediately. We are more than satisfied with Breakwater but particularly with Julia who keeps the place running so smoothly. She is friendly, knowledgeable, happy to help & overall just goes above & beyond with the customer service. We called & researched many storage units before finding Breakwater; our only regret is that we did not find them sooner. I never write reviews but I thought I should share the info about this place with anyone else needing storage, especially last minute like us. I highly recommend Breakwater Storage.”
9:00 AM - 5:00 PM
24653 Sprague Rd, Columbia Station
Self Storage
7:30AM - 4:30PM
20036 Progress Dr, Strongsville
Self Storage
“Have moved about seven times professionally. These guys were among the best I've ever encountered. In my move from Columbus to Ohio, they moved a five-bedroom house worth of stuff with damage to only one side table. The crews on both ends cared about us and our belongings. They also were very respectful and had a great sense of humor (with me and together), making the move a more relaxing and positive experience. Will work with them on my next move, if possible.”
“Christina was amazing, I have rented twice at this location. Both times she went above and beyond for me. Not only is she professional but she is understanding and very kind. I cannot thank her enough. If I ever have another need for a storage unit, I will definitely be back.
Thank you Christina! :) You're the best.”
“Great service, great attention to detail, *extremely* friendly! Came exactly on time, were very efficient and gentle, and they also were able to junk a ton of our stuff that we needed to throw out!”
“I have been a client of Strongsville Cube smart for well over 18months and the Manager has been nothing short of amazing, I would like to consider Matt a great friend someone who I can count on both personally and professionally.. always there in pinch and going the extra mile for me to make sure every thing is just perfect…”
9:30AM - 6PM
11395 Brookpark Rd, Parma
Self Storage
“I have had my belongings in storage for over 2 years which is longer than I anticipated.
Overall, I have had good experiences with billing, ease of payment, even received advice & assistance from the district manager when I had a customer service issue; it was resolved immediately. The facility is clean, easy to access, secure and modern. I would definitely choose Public storage again for any future storage needs.
Something to keep in mind is if you have your own renters insurance, you do not have to purchase the renters insurance provided by the facility.
Public storage is definitely a leader in the storage facility industry. They even have an access option for you if you lose your key!
There have been many changes with my units over time. I was not pleased with the price increases but do understand that this is an industry that is positioned to increase in cost... Aside from the price increases, I do have to say that I have been pleased with Public Storage. Their management has been helpful, albeit sometimes a little hard to get a hold of live. (There Is a 1-800 number, however, I preferred to deal with the on-site manager instead as it was easier to work through issues.)
The 1-800 number did not note my account properly and it was rather frustrating to deal with their representatives.”
“Had a truck rejected at GM due to trailer was too old. Send my driver to ADC & have the best experience in cross docking. Very fast with reasonable rate. Thank you for the service!”